Current Licensure as a Registered Nurse and/or Licensed Clinical Social Worker in California
2+ years of leadership experience in Acute Care Case Management
Excellent verbal and written communication skills
Strong organizational and time management skills
Knowledgeable in Federal, State and Local regulatory standards
Responsibilities
Oversee daily operations of the Case Management Department
Implement strategic plans and monitor financial goals alongside Director of Case Management
Compile and validate materials for the Utilization Management Committee
Collaborate with clinical and administrative staff to meet service expectations
Create a safe work environment that fosters morale and respect
Benefits
Supportive work culture and safe environment
Professional development opportunities
Collaboration with multidisciplinary teams
Comprehensive training and onboarding processes
Full Job Description
Position Summary
The Manager of Case Management is accountable for overseeing all aspects of daily operations of the Case Management Department. Ensures standards of operations are in accordance with all state and federal healthcare regulatory guidelines. Works closely with Physician Advisors and Medical Directors assigned to the Facility(s). Attends the Utilization Management Committee. Under the direction of the Director of Case Management is responsible for employee coaching, training, hiring, counseling/discipline, performance assessment and payroll processes. Completes reports and analyzes data as assigned. Responsibilities
Assists Director of Case Management to implement strategic plans, unit/department goals and objectives, business initiatives, and to monitor financial plans and budgets. Complies with all policies/procedures, applicable laws and regulatory agency requirements, and organization work standards. Assumes responsibility for management decisions determined within the scope of this job description. Maintains records in compliance with legal and regulatory requirements. Demonstrates strategic and critical thinking; makes optimal use of resources; allocates and prioritizes work monitoring performance standards for continuous performance improvement.
Assists to compile subject matter under the direction of the Director of Case Management for the Utilization Management Committee. Appropriately monitors and validates subject matter with the Director of Case Management prior to meeting. Ensures that avoidable and variance days are collected appropriately by case management staff. Verifies that the Directors of Case Management action plan is put in place, and goals are set, communicated, and met.
Collaborates effectively with clinical and administrative leadership, physicians, nurses and a wide variety of other staff to ensure that service expectations and length of stay goals are met. Works with Director of Case Management to improve resource utilization, service delivery, work flow, etc. as necessary to meet established expectations. Ensures prompt and proper information exchanges and issue resolution. Appropriately informs Director of Case Management of issues needing immediate attention.
Creates a safe work environment that fosters respect and positive morale. Effectively allocates and evaluates department work, and provides leadership and appropriate follow through to the Department. Effectively communicates with all staff. In cooperation with the Director of Case Management, interviews applicants and manages the hiring, firing, training, annual performance evaluations and competencies, and disciplinary process at assigned locations.
Required Qualifications:
Current Licensure as a Registered Nurse in the State of California
Two (2) years of leadership experience in Acute Care Case Management
Excellent verbal and written communication skills
Computer literate
Knowledge of all Federal, State and Local regulatory standards
Professional demeanor with Healthcare team
Strong Organizational and Time Management skills with ability to effectively prioritize tasks
Demonstrated Leadership Skills
Preferred Qualifications:
BSN
InterQual or MCG criteria knowledge
Certified Case Manager (CCM) or other Case Management/Nursing Certification
