Job Purpose:The Manager, Ambulatory Surgery Center is accountable and responsible for the planning, organizing, directing and coordinating the clinical operations of the surgery center. The ASC Manager is responsible to the ASC Regional Director. The Manager maintains open and frequent communication while coordinating activities routinely, as appropriate, with the ASC Regional Director, Medical Director, ASC Director of Business Operations, Quality/Risk Manager, Materials Manager and Quality Consulting Committee.
Primary Duties and Responsibilities:
- Responsible for the management of pre-op admitting processes and recovery phase I and II
- Responsible for the management and direction of the operating rooms, biomedical engineering and ordering of supplies
- Manages the nursing care of patients in all clinical areas with PreOp/PACU and OR Charge positions
- Collaborates regularly throughout the day with charge nurses
- Assures that patients in clinical areas are receiving a high quality of nursing care, measured according to the current standard of nursing practice and the practice for post anesthesia care
- Remains involved on a daily basis in all clinical areas in order to monitor patient progress and levels of care
- Helps to ensure activities within the Center are compliance with all legal, regulatory, and accreditation standards
- Manages Personnel:
- Fosters and environment that promotes staff growth and development along with maintaining a positive proactive view about processes of the surgery center
- Recruits and screens applicants for clinical personnel for hire and oversees training plans to facilitate a positive new hire onboarding experience
- Orients new personnel, maintains clinical employee records. Performs regular written employee evaluations, competencies, and skills validation
- Develops team by providing training opportunities, ongoing coaching, and performance feedback and management, aligning team goals and accountability with organization initiatives and service standards
- Evaluates and overseas staff and surgical schedule on a daily basis for best staffing and patient flow
- Understands job duties of all clinical positions and clinical staff are adhering to all policies, procedures and safety programs are followed
- Maintains clinical hour benchmark or less. (established through process)
- On an as needed basis may act in the capacity of a RN, either in the preoperative, postoperative or operating room area
- Chairs monthly staff meetings and informs ASC Regional Director of agenda items.
- Assigns staff to take minutes of all meetings
- Maintains and records attendance for staff meetings
- Promotes education activities for the Center
- Coordinates in service education relevant to patient care in the ASC setting including annual safety education
- Encourages staff participation in preparation of in service education
- Coordinates BLS, ACLS, and PALS with all clinical staff and maintaining records
- Supports cost management with the Director
- Works closely with the Director of ASC Business Operations and materials team to ensure accurate case charges, inventory management, cycle counts, supply readiness, and waste reduction.
- Supports labor productivity, supply utilization, implant/biologic tracking, vendor tray readiness, charge capture, and budget planning.
- Ensures staff are competent in the safe use of clinical equipment and verifies that equipment is functioning properly, maintained appropriately, and removed from service or escalated when concerns are identified
- Ensures sterile processing, instrument readiness, vendor trays, preference cards, and sterilization documentation support safe, timely care
- Assist with Risk Management activities:
- Writes, screens and delegates variance reports (unexpected outcomes)
- Assist with monitoring variances
- Informs ASC Regional Director, Risk Manager and Medical Director of any variance where there is a perceived risk to the facility immediately
- Monitors and adheres to clinical measures and indicators including infections, transfers, cancellations, delays, events, complaints, and post-op call trends
- Assist with determining clinical goals and managing resources to achieve goals
- Assures variance follow-up with surgeons and/or patient is completed
- Participates in the Centers Performance Improvement / Quality Consulting Committee
- Assists with Performance Improvement activities by setting goals, reviewing data, implementing action plan and sustaining results
- Assists and supports creation, implementation, maintenance, staff education, auditing and corrective action of the Centers policies and procedures
- Partners with Quality/Risk and Infection Control on surveillance, audits, education and correction actions
- Assures the cleanliness and maintenance of the facility is meeting established standards
- Supports emergency preparedness, transfer readiness, emergency carts, drills, and staff role education
- Provides input for budget development
- Assist other staff members to ensure timely and accurate completion of medical records
- Supports patient rights, patient experience, service recovery, grievance follow-up, and satisfaction improvement
- Maintains and monitors an understanding of current regulatory changes and supports accreditation, IDPH, CMS, OSHA and other survey activity
- Responsible for compliance with the Safe Medical Device Act and FDA reporting
- Responsible for compliance with all medication recalls
- Responsible for compliance with OSHA standards and activities associated with hazardous material
- Assures compliance with OrthoIllinois/OrthoMidwest Corporate Compliance Plan
- Oversees medication and supply inventory, dispensing, security, controlled substance, recalls, crash cart readiness, and discrepancy follow up
- Assumes all other responsibilities as necessary
Competencies:- Leadership: We lead our teams toward achievement of our mission, vision and values by demonstrating key values.
- People Development and Management: We inspire and engage with our people for growth and development and achievement as a team.
- Communications and Interpersonal Relations: We communicate honestly and act courageously to build connections with our teams and each other.
- Business and Project Management: We are leaders in understanding key metrics and initiatives that help us achieve our goals.
- Service: We build relationships, keeping our patients at the center of all we do.
- Continuous Improvement: We never tire in our quest for excellence and continuously seek opportunities to improve.
Education and Experience Requirements:- Associate's degree or equivalent in Nursing from two-year college or technical school
- A minimum of two years of experience in a similar position and/or performing similar tasks
- A minimum of three years of experience managing people
- Current and unrestricted RN license for the applicable state you will be practicing in
- Basic working knowledge of Microsoft Word and Google Suites
- Expert working knowledge of HST
Environmental/Working Conditions: Work location is the operating room, sterile supply room and dirty/clean utility room. Exposure to biohazard materials such as blood, body fluids, ionizing radiation, and other conditions common to the operating room environment.
Physical/Mental Demands: - Stand and walk for extended periods of time
- Requires lifting, carrying, or moving heavier objects (i.e. pushing or pulling up to 100 pounds and lifting and carrying up to 50 pounds
- Possess full range of motion in shoulders and arms, including reaching above or below the shoulder.
- Finger dexterity for typing on a keyboard and using a mouse for extended periods of time; ability to twist hands or wrists repetitively
- Good balance
- Vision (e.g., depth perception, color vision, strong vision up close); hearing (e.g., high pitch sounds, soft or distant sounds)
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
