This position is eligible for a sign-on bonus of up to $10,000!The Home Care Coordinator is responsible for developing home care plans for referred hospital, rehab, or skilled nursing facility (SNF) clients. This role acts as a vital bridge between Nascentia Health and healthcare facilities, balancing patient advocacy with company operational needs. HCCs manage the complete intake and referral pipeline-utilizing clinical expertise to ensure thorough chart preparation, facilitating case conferences, and conducting targeted bedside evaluations to secure safe, efficient transitions of care. And acting as a vital relationship manager and primary liaison between Nascentia Health and hospitals, rehabs, and/or SNFs, including facility rounds.
Performance Responsibilities and Standards:- Promote continuity of care for referred clients.
- Assist in the development of a home care plan, including the arrangement of services, supplies, and appliances needed.
- Review home care policies and procedures with clients/families, physicians, agency care providers, insurance providers, and service and equipment vendors as indicated.
- Round daily in hospitals and facilities that allow regular floor access; for facilities that do not allow regular rounding, make every effort to see complex patients bedside once accepted and/or to facilitate acceptance.
- Manage referrals strategically to ensure they serve the best interest of the patient, family, and referral source, while aligning with the needs, priorities, and capabilities of the company.
- Promote quality assurance as it relates to home care planning.
- Utilize clinical skillset to ensure charts and information are complete, thorough, and that all pieces needed for the Start of Care visit are present in the chart and attached documents.
- Document home care eligibility per Nascentia Health policies and procedures and Department of Health guidelines.
- Act as a resource and/or consultant to hospital or SNF staff regarding home health services.
- Facilitate and participate in team conferences and case conferences when appropriate between client/family, physician, hospital staff, and home care agency staff.
- Work closely with Referral Center RN Team Leader for support in maintaining referral expectations within the agency's daily and future capacity projections.
- Additional Responsibilities as requested.
- Participate in agency committees.
- Present teaching and education to patients, caregivers and providers about Nascentia Health Homecare, their mission and services available.
- Perform all other duties as assigned.
Requirements:- Current license to practice as a Registered Professional Nurse/ Medical Social Worker in New York State or degree in a health-related field.
- Minimum one (1) year home health care experience preferred.
- Sales experience a plus
- Current New York State driver's license and automobile insurance required.
- Ability to drive in ALL weather conditions (rain, sleet, snow, wind) to support in person facility rounds.
- Excellent verbal communication skills required.
Physical Requirements:- Visual/hearing ability sufficient to comprehend written/verbal communication.
- Requires standing or walking approximately 75% of day.
- Hearing/speaking ability sufficient to communicate on the telephone and with families, physicians and hospital staff.
- Ability and willingness to drive in all kinds of weather conditions to make facility visits.
- Option of occasional working from home dependent on facility guidelines and rules.
- Bloodborne Pathogens Exposure Category I - Employee has tasks that routinely involve exposure or potential exposure to blood, body fluids or tissues.
Compensation & Benefits:Competitive Salary [This position is an S03 exempt position with a min-max rate of: $75,250- $87,138.92/annually] with:
- Eligible Site for the Nurse Corps Loan Repayment Program
- Retention Bonuses
- Internal Mentoring Program
- 401K with generous Employer match
- On-Site Gym (free for all employees)
- Excellent work/life balance (no rotating shifts, only 2 required holidays per year on a rotating schedule)
- Medical, Dental, Vision plans
- Tuition Reimbursement (BSN after only 6 months of employment!)
- Partially funded HSA
- Employee Recognition Platform
- Paid Time Off, Holidays, Sick and Extended Sick Leave
- Short/Long term Disability
- Employee Assistance Program (EAP)
- Much More!
INDHP
