POSITION OVERVIEW
Title: Registered Nurse (RN) Case Manager
Company: Xencare Inc. (DBA Wellpointe Home Health)
Work Location: Fresno Guest Homes Facilities
Reports to: Manager of Hospice Operations
Location: Fresno, CA
POSITION SUMMARY
The Registered Nurse (RN) Case Manager is responsible for delivering critical Home Health nursing care during non-business hours. This role ensures timely clinical response to urgent patient needs overnight, on weekends, and on holidays, helping to maintain continuity and quality of care throughout the entire Home Health experience.
This position is ideal for an experienced Home Health nurse who is passionate about patient comfort and can confidently provide care independently during on-call hours.
PRIMARY RESPONSIBILITIES
- Respond to patient calls, triage needs, and deliver compassionate, timely Home Health care.
- Assess and manage symptoms including pain, shortness of breath, agitation, and more.
- Provide skilled nursing care in accordance with the plan of care and Home Health protocols.
- Administer medications and perform treatments as prescribed by the physician.
- Communicate and collaborate with the interdisciplinary Home Health team to ensure quality, coordinated care.
- Support families and caregivers through education, emotional support, and guidance.
- Accurately document all interactions, assessments, interventions, and changes in condition.
- Travel to patient residences (e.g. Fresno Guest Homes or other in-home locations) to deliver in-person care when necessary.
- Participate in Home Health team meetings and ongoing staff development.
QUALIFICATIONS
- Active Registered Nurse (RN) license in the State of California.
- Minimum of one (1) year experience in Home Health or palliative care preferred.
- Strong clinical assessment skills, including ability to make autonomous decisions in the field.
- Demonstrated empathy and communication skills with patients and families in emotional or end-of-life situations.
- Reliable transportation, valid driver's license, and proof of auto insurance (travel is required).
- Comfortable with electronic documentation and use of EMR systems.
- Bilingual in Spanish, Hmong, or other languages spoken by our patient population are a plus.
Work Schedule
- Sunday through Thursday, 8am to 5pm
Work Environment & What We Offer:
- Work is conducted at both a typical office environment and on-site at assigned facilities, engaging with residents, families, and staff.
- Competitive wages and a comprehensive benefits package including Health Insurance (Medical, Dental, and Vision), Paid Sick Leave, and a 401k & Deferred Profit-Sharing Plan
- Opportunities for ongoing professional development and career growth.
- A dynamic, supportive, and collaborative work environment.
