Focus: Cost Control & Litigation Management (GL & Auto Claims)
Position SummaryThe Risk Manager is responsible for controlling risk exposure and minimizing financial loss for a telecommunications construction company, with primary responsibility for major insurance claims ( GL&Auto)
This role plays a critical part in claims cost containment, litigation oversight, and insurance spend management, working closely with carriers, counsel, and internal stakeholders.
Key Responsibilities
Claims & Litigation Management
- Manage general liability and auto claims from intake through resolution, including litigated matters
- Serve as the primary point of contact for outside counsel, insurance carriers, adjusters, and TPAs
- Oversee litigation strategy, monitor defense counsel performance, and ensure cases are handled efficiently
- Review pleadings, discovery, settlement demands, and litigation budgets
- Participate in settlement negotiations to achieve timely and cost-effective resolutions
- Ensure claims are properly reserved and escalated when exposure increases
Cost Control & Financial Oversight
- Actively manage legal spend and claim-related costs, including reviewing invoices and challenging unnecessary or excessive billing
- Track claim trends, loss ratios, and litigation outcomes to identify cost drivers
- Implement strategies to reduce claim frequency, severity, and legal expenses
- Work with carriers to control reserves, negotiate settlements, and close claims efficiently
- Support insurance renewals by providing loss data, claim analysis, and cost mitigation strategies
Risk & Contract Oversight
- Review contracts, indemnification language, and insurance requirements to limit exposure
- Ensure proper certificates of insurance and coverage compliance for subcontractors
- Identify operational and fleet-related risk exposures and recommend corrective actions
Reporting & Collaboration
- Prepare regular reports on claim status, litigation exposure, legal spend, and cost savings
- Partner with operations, safety, and leadership teams to reduce risk and prevent future losses
- Educate internal teams on claims reporting procedures and risk reduction best practices
Qualifications
- 5+ years of experience in risk management, claims, or litigation management within construction, telecom, or infrastructure
- Strong expertise in general liability and commercial auto claims, including litigated matters
- Proven experience managing legal spend and cost containment initiatives
- Ability to work effectively with attorneys, insurance carriers, and senior leadership
- Strong negotiation, analytical, and communication skills
Preferred Experience
- Telecom or utility construction background
- Fleet and driver-related claims experience
- Experience managing high-risk insurance programs and complex claims portfolios
