Work Arrangement: This full-time role follows an in-office schedule, with an expectation of working on-site in Oxford, MA, with limited flexibility as needed.

The Risk Advisor, Large Commercial Lines, is responsible for generating new business and expanding client relationships within the property & casualty commercial marketplace. This role focuses on identifying and cultivating large, complex accounts, delivering strategic risk solutions, and partnering with internal resources to provide a superior client experience. The Risk Advisor drives revenue growth through proactive prospecting, strong market expertise, and a consultative sales approach tailored to sophisticated commercial clients.

Responsibilities

• Build and manage a pipeline of large commercial prospects through proactive outreach, networking, and market engagement to achieve sales goals.
• Develop tailored risk strategies and insurance solutions for complex commercial clients.
• Collect detailed risk and underwriting information including survey data and loss history.
• Lead the sales process from prospecting to close, including presentations, proposals, and negotiation.
• Strengthen relationships with carriers and underwriting partners to secure competitive program options.
• Participation in Sales Team Meetings, workshops, and events expected.
• Maintain complete, accurate, and timely CRM entries to ensure full visibility and accountability throughout the sales process.
• Collaborate with internal teams, carrier marketing, service, risk management, claims, and specialty practices, etc. to deliver an exceptional client experience.
• Develop cross lead opportunities for other products within Smith Brothers.
• Maintain strong knowledge of market trends, industry risks, and coverage innovations within large commercial P&C.
• Stay informed and help resolve any client issues when needed.
• Expand and retain a profitable book of business through ongoing client relationship management.
• Actively participate in renewal strategy and client review meetings to support strong retention and ensure clients remain protected, satisfied, and committed year over year.
• Represent the agency at industry events, associations, and networking opportunities to drive brand presence and lead generation.
• Build and maintain strong relationships with all stakeholders.
• Stay current on industry trends, products, and regulatory changes.
• Follow department and agency defined processes, procedures, and workflows.
• Use the agency management system for daily work, documentation, and tasks, while following agency processes, confidentiality standards, and quality expectations.
• Take on projects and other work as assigned.
• Participate in ongoing development.
• Use Microsoft Office, business tools, and AI solutions (e.g., Copilot, ChatGPT) to work efficiently.
• Collaborate with team members, provide backup support, and uphold the agency's purpose, values, and culture.
• Demonstrate alignment with our purpose, values, and culture.

Desired Skills

• Ability to meet goals and objectives.
• Strong analytical skills and structured problem solving approach.
• Excellent communication, collaboration, interpersonal, and conflict resolution skills.
• Strong organization and time management skills.
• Ability to influence across levels and build trust with diverse stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong MS Office skills, with experience working in agency management systems, benefits administration tools, and carrier platforms.
• Proficiency with AI tools, AI-assisted workflows, and ability to learn new/future technologies and tools.
• Committed to continuous learning and professional development.
• Collaborative team player who contributes to a positive team culture through actions and behaviors.
• Self-motivated, strong work ethic, adaptable, and resilient.
• Team player who consistently defaults to good.

Qualifications

• 3 - 5+ years of large P & C insurance experience in a sales focused role, at independent agency preferred.
• Bachelor's degree in business, finance, risk management, or related field preferred; high school diploma or equivalent required.
• Active Property & Casualty Insurance license in good standing.
• Prior experience in prospecting, building a pipeline, and closing new business.
• Experience working with carriers, underwriting, carrier marketing, coverage placement, and service teams.
• Knowledge of risk management, insurance products, market dynamics, and consultative sales processes.

General Working Conditions

• Dynamic environment with frequent communication via in person, video, and phone.
• Offsite client, network, and prospect meetings require non-standard normal working hours - expect evening events and travel as normal course of business.
• Ability to view computer monitors for extended periods of time.
• Culture rooted in collaboration, integrity, trust, respect, creativity, and fun.

Qualifying positions will also be eligible for comprehensive benefits, such as participation in family medical and dental insurance programs, 401K plan, PTO, licensing, and continuing education reimbursement.

Must be authorized to work in the United States on a full-time basis without Company sponsorship.

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs. This description does not constitute a contract of employment, and we reserve the right to revise the job description and/or require other tasks be performed as circumstances change.