4+ years in Revenue Operations, Sales Operations, GTM Strategy, or Business Operations at a high-growth B2B company
Deep expertise in HubSpot, including building pipelines and workflows from scratch
Strong analytical skills to translate data into actionable insights
Ability to thrive in rapidly changing environments and create structure from ambiguity
Exceptional communication skills to influence cross-functional teams without direct authority
Responsibilities
Own and optimize HubSpot CRM and analytics tools, establishing workflows and data hygiene standards
Build and maintain forecasting rollups and performance dashboards for sales leadership
Analyze conversion metrics and deal sizes to identify bottlenecks and expansion opportunities
Act as a liaison across Marketing, Sales, and Finance to resolve operational friction
Translate business needs into automated workflows to reduce administrative burdens
Provide analytical support for Business Reviews and major presentations
Benefits
Full-time, on-site role in Brooklyn
Opportunity to work closely with cross-functional teams
Engagement in high-impact projects that drive company growth
Potential for professional development in a high-growth environment
Full Job Description
About the Role
As the Revenue Operations Lead at Pangram Labs, you will be a critical builder of our revenue engine and infrastructure, enabling Pangram to scale to meet the incredible demand we've seen for the product You will own our CRM (HubSpot), design scalable workflows, drive rigorous pipeline inspection and forecasting, and build actionable dashboards. You will partner with non-sales teams, like Marketing, Finance and Operations to build out relevant automation, reporting and dashboards as needed.
This is a full-time, on-site role in our Brooklyn office reporting to our VP of Sales.
What You'll Do
Own and optimize HubSpot (CRM), analytics tools, and enablement software. Establish workflows, routing logic, and data hygiene standards to keep pipeline and supply status synced
Build and maintain robust forecasting rollups, performance dashboards, and other analyses that sales leadership relies on for pipeline management
Analyze leading and lagging indicators (conversion metrics, stage velocity, deal size, competitive win rates) to identify bottlenecks and unlock expansion opportunities.
Act as the operational connective tissue across Marketing, Sales and Finance to resolve business friction and keep key growth initiatives unblocked.
Translate evolving business needs into automated, repeatable workflows that reduce administrative burden for frontline reps and managers, including identifying where AI tools and automations can eliminate manual effort
Provide analytical support as needed for Business Reviews, Executive Meetings, Investor Updates and other major presentations as needed.
Qualifications:
You are a strong fit for this role if you have:
4+ years of experience in Revenue Operations, Sales Operations, GTM Strategy, or Business Operations at a high-growth B2B company
Deep Hubspot expertise, including experience, including a proven track record of building pipelines and workflows in HubSpot from 0-to-1, including building custom fields, automation workflows, and data hygiene frameworks
A strong Analytical skillset and the ability to translate data into narratives and opportunities in the sales pipeline
Comfortable operating in rapidly evolving environments; energized by creating clarity, structure, and momentum out of open-ended challenges.
Exceptional communication skills with the ability to influence cross-functional leaders and frontline teams without direct authority.
Nice to Have
You are an exceptional candidate if you also have:
Experienced working with usage-based, capacity-based, or infrastructure pricing models (cloud, compute, API)
