Duke University

Revenue Manager- Duke Lake Norman

Duke University$85K — $100K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's degree preferred.
  • At least six years of experience in the healthcare industry.
  • Proficiency in CPT/ICD-9 coding and reimbursement systems.
  • Strong financial analytical skills with experience in spreadsheets and databases.
  • Familiarity with third-party reimbursement guidelines and procedures.

Responsibilities

  • Oversee revenue cycle activities to maximize reimbursement effectively.
  • Monitor staff performance related to appointment scheduling and clinic collections.
  • Develop reports to track financial and operational performance of the revenue cycle.
  • Review and update department's charge master for optimal reimbursement levels.
  • Implement solutions to resolve revenue cycle issues through data analysis.
  • Educate physicians and staff on coding and revenue cycle best practices.
  • Manage the budget for revenue cycle activities and staff performance.

Benefits

  • Hybrid work model - 3 days onsite and 2 days remote after onboarding.
  • Opportunities for professional education and development.
  • Collaboration with clinical and administrative leadership.
  • Engagement in continuous research on payer regulations.
Full Job Description
Job Summary

The Revenue Manager will oversee the revenue cycle activities associated with services of assigned clinical area, with the goal of maximizing reimbursement in a cost-effective manner that is in compliance with federal/state and payer-specific billing requirements.

Hours:

Hybrid - 3 days onsite, two day remote after onboarding and training is completed.

Work Performed

Coordinate activities of staff responsible for charge capture, coding, charge entry, insurance follow up, reimbursement analysis, or other PRMO function for assigned clinical area. Monitor performance for staff responsible for appointment scheduling, registration, clinic check-in, and clinic collections. Develop and prepare/utilize reports to track financial and operational performance across the entire spectrum of the revenue cycle for assigned clinical area. Review and recommend changes/updates to the departments charge master(s) to maintain fees at levels that maximize reimbursement. Review and recommend changes to department's charge capture documents to facilitate accurate and comprehensive billing in compliance with annual CPT-4 and ICD-9 updates. Identify revenue cycle problems, research/analyze data to resolve issues, identify and select alternatives to address outstanding issues, and implement solutions for improvement. Work with financial analyst, physicians, and administrative leadership to educate and train providers and staff about coding and other outstanding revenue cycle issues. Act as a liaison to management and staff in the designated clinical area, PDC, PRMO, DUHS Hospitals, and third-party payers on revenue cycle activities for assigned areas. Continuously research, monitor, provide education and implement payer regulations and guidelines related to revenue management activities of the assigned clinical area. Coordinate revenue management orientation and educational activities of clinical personnel including providers and staff about coding and other outstanding revenue cycle issues. Develop and utilize management models to monitor productivity and quality of staff performance. Develop and manage the budget for the staff and activities that are directly managed. Train, direct, and coordinate activities of assigned financial analyst or other employees. Perform other related duties incidental to the work described herein.

Knowledge, Skills and Abilities

Experience in these areas is preferred: CPT/ICD/9 Coding, reimbursement systems including IDX, TES, Medicode,PAS, financial analytical skills, spreadsheet, database, APC, DRG, and third party reimbursement guidelines and procedures

Level Characteristics

N/A

Minimum Qualifications

Education

Bachelors degree required. Masters degree preferred.

Experience

Six years of experience in the healthcare industry is required.

Degrees, Licensures, Certifications

BA, BBA, RN, CPC, RRA, or CPA, or higher

About Duke University

Duke University is a private research university in Durham, North Carolina. Founded by Methodists and Quakers in the present-day town of Trinity in 1838, the school moved to Durham in 1892. Duke's campus spans over 8,600 acres on three contiguous campuses in Durham as well as a marine lab in Beaufort. Duke University is consistently ranked among the top 20 universities in the United States and is a member of the prestigious Ivy League. Duke is also known for its highly ranked medical, law, and business schools. Duke University has a diverse student body, with students from all 50 states and over 100 countries. Duke University was founded in 1838 and is located in Durham, North Carolina.
Learn more about Duke University
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