The Revenue Manager is responsible for leading billing and revenue management activities for the Cable & Business division, with a focus on billing accuracy, timeliness, process consistency, and issue resolution. This role partners closely with Finance, Operations, Sales, and other cross-functional teams to identify revenue and billing risks, improve processes, support accurate financial reporting, and ensure customer billing requirements are met.
Responsibilities:
- Lead billing and revenue management activities for the Cable & Business division.
- Oversee billing processes, including invoice generation, billing schedules, billing accuracy, and timely completion of customer invoicing.
- Monitor and resolve billing discrepancies, customer billing issues, and other revenue-related exceptions.
- Partner with Finance and Operations to ensure billing accurately reflects customer agreements and operational activity.
- Review customer contracts, pricing arrangements, and billing requirements to ensure appropriate setup and execution.
- Develop and monitor billing and revenue metrics to identify trends, risks, and opportunities for improvement.
- Support month-end and quarter-end close activities related to billing and revenue, including reconciliations and variance analysis.
- Work with Finance to support accurate revenue recognition in accordance with company policies and applicable accounting requirements.
- Establish and maintain consistent billing processes, procedures, documentation, and controls across the division.
- Identify opportunities to automate and streamline billing processes, reduce manual activity, and improve accuracy and efficiency.
- Partner with cross-functional teams to resolve systemic billing issues and implement corrective actions.
- Provide reporting and analysis on billing performance, revenue trends, outstanding issues, and key risks to divisional leadership.
- Support forecasting and financial analysis related to revenue and billing.
- Serve as a primary point of contact for significant billing issues and coordinate resolution across the appropriate teams.
- Provide leadership, direction, and support to employees involved in billing activities.
- Support internal and external audit requests related to billing and revenue.
- Perform other duties as assigned.
Required Skills and Experience:- 3+ years of progressive experience in billing, revenue management, finance, accounting, or a related field.
- Experience managing or supporting billing processes in a complex operating environment.
- Strong analytical and problem-solving skills with attention to detail and accuracy.
- Experience working with ERP, billing, or financial systems.
- Strong understanding of financial and accounting principles related to revenue and billing.
- Ability to analyze large amounts of operational and financial data and communicate key findings.
- Demonstrated ability to improve processes and work across multiple functional teams.
- Strong organizational skills with the ability to manage competing priorities and deadlines.
- Excellent written and verbal communication skills.
- Advanced Microsoft Excel and Microsoft Office skills.
- Demonstrated ability to build strong working relationships across Finance, Operations, Sales, and other functions.
Preferred Skills and Experience:- Experience in a high-volume distribution, manufacturing, technical services, repair, or forward/reverse logistics environment.
- Experience with revenue recognition concepts.
- Experience supporting multiple customers, business units, or operating locations.
- Experience with process improvement, automation, or billing-system implementations.
- Previous experience providing leadership or direction to a billing or finance team.
Education Requirements:
- Bachelor's degree in Accounting, Finance, Business, or a related field.
You will love working in our family-oriented company! When you join our family, you will enjoy perks such as:- Weekly pay every Thursday
- Monthly Incentive Bonus
- Positive, team-oriented, inclusive workplace
- Health, Dental, Vision, & Prescription Coverage
- Paid holidays, vacation, & sick/personal time
Benefits- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Tuition reimbursement
Work Authorization- United States (Required)
- Must be 18 years of age
Apply today to join our dynamic team! CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years. Come put our successful history behind your career!
