Support Center
If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.As a Revenue Cycle Director, you will:
• Oversight for Back Office revenue cycle functions-A/R management, Cash Posting, and Claims Submission
• Develop and implement strategies to optimize revenue cycle processes and improve cash flow.
• Responsible for monitoring revenue cycle metrics, including gross and net collection rates, denial rates, A/R days, and bad debt, to ensure that department goals are met or exceeded.
• Develop strategies to accelerate cash collections and reduce write-offs.
• Act as a liaison between the back-office team and other revenue cycle areas to address cross-functional challenges and enhance patient financial experience.
• Establish and monitor operational processes and workflows to streamline to enhance efficiency and productivity. Implement best practices, monitor key performance indicators (KPIs), and develop strategies to achieve operational excellence.
• Identify skill gaps within the team and develop strategies for filling those gaps. • Support employee development through training, mentoring, and coaching.
• Identify high-potential employees and create succession plans.
• Effective project management skills to successful execute and close on Revenue Cycle projects for the back-office.
• Experience with and strong knowledge of insurance landscape, including reimbursement policies.
• Have solid analytical skills, be able to translate complex data into clear action and can communicate it to junior and senior levels of the organization. Advanced Excel Sheets skills preferred.
• Possess strong written and oral communication skills.
• Be detailed-oriented, organized, and takes pride in the quality of their work.
• Have problem-solving skills and ability to make timely decisions.
• Promote AHC values; overall teamwork and a positive work environment
• Lead multi-disciplined teams to integrate their solutions & services.
• Build & maintain relationships with key stakeholders covering a range of business sectors.
• Provide insights to enhance delivery models & outcomes that meet their entity needs.
• Collaborate with implementation & development teams to enhance service delivery.
• Ensure legal compliance and regulatory compliance of local Revenue Cycle processes at the entity.
• Attend and participate in committees and task forces as assigned.
• Other duties as assigned
Qualifications include:
• Bachelor's Degree required, business or healthcare management preferred
• A minimum of 10 years' experience in healthcare revenue cycle management.
• PC skills in a Windows environment are required.
• Knowledge and utilization of desktop applications including Word and Excel is essential.
• Ability to initiate and follow through on projects and work independently with minimal supervision required.
• Has ability to impact in excess of $200M in A/R
• Oversight of staff of approximately 50 FTE's
Work Schedule:
- Employment Type: Full-time
- Hours per Week: 40 hrs/week
- Typical Daily Schedule: This is a hybrid, Monday through Friday day-shift position, with three days onsite and two days remote
- Shift Type: Day
- Weekend Requirements: None
- Holiday Requirements: Required/Follow company holiday calendar
- On-Call: No
- Shift Differential Eligible: No
Pay Range:$127,850.69 - $191,776.04
If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.
Under the Fair Labor Standards Act (FLSA), this position is classified as:United States of America (Exempt)
At Adventist HealthCare our job is to care for you.We do this by offering:
- Work life balance through nonrotating shifts
- Recognition and rewards for professional expertise
- Free Employee parking
- Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
- Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
- Paid Time Off
- Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
- Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
- Subsidized childcare at participating childcare centers
- Tuition Reimbursement
- Employee Assistance Program (EAP) support