Adventist HealthCare, Inc

Revenue Cycle Director, Hybrid, Patient Financial Services

Adventist HealthCare, Inc$127K — $191K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required; business or healthcare management preferred.
  • 10+ years of experience in healthcare revenue cycle management.
  • Proficient in PC skills within a Windows environment and advanced Excel.
  • Ability to work independently and manage projects with little supervision.
  • Experience managing a team of approximately 50 FTEs with a focus on A/R exceeding $200M.

Responsibilities

  • Oversee back-office revenue cycle functions including A/R management and claims submission.
  • Develop and implement strategies to optimize revenue cycle processes.
  • Monitor key revenue cycle metrics to meet departmental goals.
  • Identify skill gaps and support employee development through training and mentoring.
  • Collaborate with mult-disciplinary teams to enhance service delivery.

Benefits

  • Hybrid work schedule with three days onsite and two remote.
  • Medical, prescription, dental, and vision coverage effective on hire date.
  • Employer-paid short and long-term disability and basic life insurance.
  • Tuition reimbursement support for career development.
  • Subsidized childcare options at participating centers.
Full Job Description
Support Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

As a Revenue Cycle Director, you will:
• Oversight for Back Office revenue cycle functions-A/R management, Cash Posting, and Claims Submission
• Develop and implement strategies to optimize revenue cycle processes and improve cash flow.
• Responsible for monitoring revenue cycle metrics, including gross and net collection rates, denial rates, A/R days, and bad debt, to ensure that department goals are met or exceeded.
• Develop strategies to accelerate cash collections and reduce write-offs.
• Act as a liaison between the back-office team and other revenue cycle areas to address cross-functional challenges and enhance patient financial experience.
• Establish and monitor operational processes and workflows to streamline to enhance efficiency and productivity. Implement best practices, monitor key performance indicators (KPIs), and develop strategies to achieve operational excellence.
• Identify skill gaps within the team and develop strategies for filling those gaps. • Support employee development through training, mentoring, and coaching.
• Identify high-potential employees and create succession plans.
• Effective project management skills to successful execute and close on Revenue Cycle projects for the back-office.
• Experience with and strong knowledge of insurance landscape, including reimbursement policies.
• Have solid analytical skills, be able to translate complex data into clear action and can communicate it to junior and senior levels of the organization. Advanced Excel Sheets skills preferred.
• Possess strong written and oral communication skills.
• Be detailed-oriented, organized, and takes pride in the quality of their work.
• Have problem-solving skills and ability to make timely decisions.
• Promote AHC values; overall teamwork and a positive work environment
• Lead multi-disciplined teams to integrate their solutions & services.
• Build & maintain relationships with key stakeholders covering a range of business sectors.
• Provide insights to enhance delivery models & outcomes that meet their entity needs.
• Collaborate with implementation & development teams to enhance service delivery.
• Ensure legal compliance and regulatory compliance of local Revenue Cycle processes at the entity.
• Attend and participate in committees and task forces as assigned.
• Other duties as assigned

Qualifications include:
• Bachelor's Degree required, business or healthcare management preferred
• A minimum of 10 years' experience in healthcare revenue cycle management.
• PC skills in a Windows environment are required.
• Knowledge and utilization of desktop applications including Word and Excel is essential.
• Ability to initiate and follow through on projects and work independently with minimal supervision required.
• Has ability to impact in excess of $200M in A/R
• Oversight of staff of approximately 50 FTE's

Work Schedule:

  • Employment Type: Full-time
  • Hours per Week: 40 hrs/week
  • Typical Daily Schedule: This is a hybrid, Monday through Friday day-shift position, with three days onsite and two days remote
  • Shift Type: Day
  • Weekend Requirements: None
  • Holiday Requirements: Required/Follow company holiday calendar
  • On-Call: No
  • Shift Differential Eligible: No


Pay Range:
$127,850.69 - $191,776.04
If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:
United States of America (Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:
  • Work life balance through nonrotating shifts
  • Recognition and rewards for professional expertise
  • Free Employee parking
  • Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
  • Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
  • Paid Time Off
  • Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
  • Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
  • Subsidized childcare at participating childcare centers
  • Tuition Reimbursement
  • Employee Assistance Program (EAP) support


About Adventist HealthCare, Inc

Adventist HealthCare is a non-profit healthcare organization that was founded in 1907 and is headquartered in Gaithersburg, Maryland. The organization operates a network of hospitals, clinics, and other healthcare facilities throughout Maryland and the Washington, D.C. metropolitan area. Adventist HealthCare is known for its commitment to providing high-quality, compassionate care to its patients and for its focus on community health and wellness. The organization has been recognized for its innovative programs and services, including its cancer care, heart and vascular care, and behavioral health services.
Learn more about Adventist HealthCare, Inc
Size
7,000 employees
Industry

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