2-3 years of management experience in retail or customer-oriented environment.
Flexible schedule availability, including nights and weekends.
High School diploma or GED required; college degree preferred.
Strong written and verbal communication skills.
Excellent organizational and problem-solving abilities.
Competency in customer focus and talent management; bilingual preferred in some locations.
Ability to stand for long periods and lift up to 25 pounds.
Responsibilities
Oversee all operational aspects of the retail store, including staffing and inventory management.
Adjust staffing levels based on business needs to ensure optimal service.
Engage with customers on the sales floor to enhance service and coaching for employees.
Achieve individual and organizational performance goals consistently.
Lead hiring, training, and development efforts for staff to maintain high service levels.
Ensure compliance with visual merchandising standards corresponding to T-Mobile's expectations.
Participate in community events to foster a positive company image locally.
Benefits
Competitive paid time-off program
Medical, dental, and vision benefits
Discounts on phone service
Opportunities for professional development and growth
Full Job Description
Title: Retail Store Manager Location: Monroe Township, NJ Compensation: $46,000.00 - $48,300.00/hour
Your Talents:
Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
Make staffing adjustments as needed to meet the needs of the business.
Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most.
Meet and exceed organizational and individual performance goals.
Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.
Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards.
Ability to motivate, coach, develop, lead and train a winning sales team.
Act as subject matter expert to customers to answer questions and provide recommendations.
Ensure that sales associates are up to speed on training for new products and offerings.
Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.
May require additional tasks, duties or projects as assigned.
Your Experience:
2-3 years of management experience in retail or another environment with a strong customer focus.
Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
High School diploma or GED required, college degree preferred.
Excellent written and verbal communications skills required.
Strong organizational and problem-solving skills required.
Competent in customer focus, change management, strategic thinking, and talent management.
Bilingual preferred in certain locations.
Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
