Wireless Vision

Retail Store Manager

Wireless Vision$95K — $100K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3 years of management experience in a retail or customer-focused environment
  • High School diploma or GED is required; college degree preferred
  • Strong communication skills, both written and verbal
  • Excellent organizational and problem-solving abilities
  • Competence in customer focus and talent management
  • Bilingual skills preferred for certain locations
  • Ability to stand for long periods (up to 9 hours) and lift up to 25 pounds.

Responsibilities

  • Oversee all operations of the retail store including staffing and inventory management
  • Make staffing adjustments to meet business needs
  • Engage actively on the sales floor, interacting with customers and coaching employees
  • Set and achieve performance goals for the organization and individual staff
  • Provide leadership that ensures high levels of customer service
  • Recruit and hire exceptional talent for sales positions
  • Maintain appealing visual merchandising in line with company standards
  • Motivate and train a successful sales team
  • Act as a subject matter expert, assisting customers with inquiries
  • Ensure sales associates are knowledgeable about new products
  • Participate in community and marketing events to enhance company image
  • Perform additional tasks as assigned

Benefits

  • Competitive paid time-off program
  • Medical, dental, and vision benefits
  • Discounts on phone services
  • Opportunities for personal development and career growth
Full Job Description
Title: Retail Store Manager
Location: Minnetonka, MN
Compensation: $46,000.00 - $48,300.00/hour

Your Talents:

  • Responsible for full operation of retail store including opening, closing, staffing, service levels, cash and inventory.
  • Make staffing adjustments as needed to meet the needs of the business.
  • Majority of business hours are spent on the sales floor greeting customers, coaching employees and running the business where it matters most.
  • Meet and exceed organizational and individual performance goals.
  • Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies.
  • Screen and hire outstanding talent for the organization and recruit sales staff on an ongoing basis.
  • Responsible for all aspects of retail including hiring, training, marketing, loss prevention, P&L and team leadership.
  • Ensure that visual merchandising is appealing to customers while adhering to T-Mobile standards.
  • Ability to motivate, coach, develop, lead and train a winning sales team.
  • Act as subject matter expert to customers to answer questions and provide recommendations.
  • Ensure that sales associates are up to speed on training for new products and offerings.
  • Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community.
  • May require additional tasks, duties or projects as assigned.

Your Experience:

  • 2-3 years of management experience in retail or another environment with a strong customer focus.
  • Ability to work a flexible work schedule including but not limited to nights, weekends, and holidays based on the needs of the business.
  • High School diploma or GED required, college degree preferred.
  • Excellent written and verbal communications skills required.
  • Strong organizational and problem-solving skills required.
  • Competent in customer focus, change management, strategic thinking, and talent management.
  • Bilingual preferred in certain locations.
  • Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
  • Must be able to move and/or lift up to 25 pounds.

What We'll Offer:

  • Competitive paid time-off program
  • Medical, dental and vision benefits
  • Phone service discounts
  • Development and growth opportunities

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