Retail Sales Manager

N C Machinery Co.

$75K — $95K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of leadership experience in sales or business operations
  • Experience in coaching or supervising within a team setting
  • Strong background in customer relationship development
  • Proficiency in sales performance management and metrics analysis
  • Excellent communication and organizational abilities
  • Ability to adapt in a fast-paced, growth-oriented environment
  • Valid Driver's License.

Responsibilities

  • Lead and support a team of Inside Sales Representatives
  • Drive revenue growth and enhance customer satisfaction
  • Collaborate on business plans and sales strategies
  • Monitor and analyze performance metrics for improvement
  • Support budgeting and resource planning initiatives
  • Work cross-functionally to streamline processes
  • Align team objectives with dealership and manufacturer goals.

Benefits

  • 401k with Company Match and Profit Sharing
  • Paid Vacation, Holiday & Sick Leave
  • Comprehensive Health Insurance including Telehealth
  • VSP Vision Insurance
  • Company Paid Life, AD&D & Disability Insurance
  • Employee Assistance Program (Guidance Resources)
  • Quarterly Employee Recognition Cash Program
  • Discounts on CAT Products and Rentals
  • Credit Union Membership available
  • Career Growth Opportunities in a stable family-owned company
  • Seniority Bonus starting at 5+ years
  • Employee Referral Bonus.
Full Job Description
Retail Sales Manager

Anchorage, Alaska

What You'll Do
  • Lead, coach, and support a team of Inside Sales Representatives (ISRs)
  • Drive revenue growth and customer satisfaction across the assigned territory
  • Collaborate on business plans and sales programs to support long-term success
  • Monitor performance metrics and identify opportunities for improvement
  • Support budgeting and resource planning for the retail sales function
  • Work cross-functionally to improve processes, systems, and customer experience
  • Align team goals with dealership and manufacturer expectations

This role offers the opportunity to build structure, influence strategy, and help define what success looks like for a growing team.

What We're Looking For

We're seeking a leader with a passion for sales and team development. While experience in heavy equipment or machinery is valuable, we also welcome candidates with strong sales leadership backgrounds in related industries such as construction, industrial products, transportation, or business-to-business sales.

Preferred Qualifications:
  • Leadership experience in sales, retail, or business operations
  • Experience coaching or supervising a team
  • Background in sales performance management and customer relationship development
  • Strong communication and organizational skills
  • Comfort working with performance data and business metrics
  • Ability to thrive in a fast-paced, growth-oriented environment
  • Valid Driver's License

Education & Experience:

A bachelor's degree is preferred but not required. Equivalent experience in sales leadership, team development, or business management will be considered. We value demonstrated capability, drive, and leadership potential.

Why This Role?
  • Opportunity to help shape a growing team
  • Clear pathway for leadership development
  • Exposure to a respected global brand
  • Ability to make a measurable impact on revenue and customer success
  • Work in a stable industry supporting Alaska's construction and infrastructure sectors

If you're ready to step into a leadership role where you can grow your career while building a strong sales team, we encourage you to apply.

Employee Benefits:

We offer a competitive benefits package that includes a competitive salary plus bonus.
  • Retirement: 401k w/ Company Match and Profit Sharing
  • Paid Time Off: Paid Vacation, Holiday & Sick Leave
  • Health Insurance: Premera Blue Cross Medical w/Telehealth & Dental
  • Vision Insurance: VSP Vision Insurance
  • Insurance: Company Paid Life, AD&D & Disability Insurance
  • Guidance Resources: Employee Assistance Program
  • Rewards: Quarterly Employee Recognition Cash Program
  • Discounts: CAT Products, Rental/Sales Discounts
  • Financial Access: Credit Union Membership is available
  • Growth/Stability: Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
  • Tenure: Seniority Bonus, starting at 5+ years
  • Talent Referral Program: Employee Referral Bonus

To apply for this unique position, please go to our web site at www.ncmachinery.com

Harnish Group Inc. is the Caterpillar Dealer in Central and Western Washington, Central and Eastern Montana, Northwestern Wyoming, Northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., T & E The Cat Rental Store, T&E Power Systems, SITECH Northwest Inc., representing Caterpillar and other manufacturers. A family owned and managed company since 1929 with over 1200 employees, our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence.

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