5+ years of retail or grocery management experience in a high-volume, fast-paced environment
Excellent verbal and written communication skills
Exceptional leadership, motivational, and team-building skills
Demonstrated problem-solving, organizational, analytical, and business management skills
Advanced proficiency in Microsoft Office
Experience with Italian products and wine
Responsibilities
Direct and organize the store's retail operations to maximize profitability
Develop departmental goals and lead a team of Leads
Collaborate with managers to understand operational needs and enhance interdepartmental cooperation
Analyze financial data to create strategies for pricing, merchandising, and promotions
Manage merchandise and create product lists, identifying roll-outs and phase-outs
Prepare weekly updates on the retail department for senior leadership
Assist with employee hiring, training, payroll, scheduling, evaluations, and terminations
Document, investigate, and resolve employee and guest incidents
Benefits
Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401K with match or RRSP
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!
Full Job Description
Job Description
Eataly's bustling marketplaces feature a comprehensive retail offering including: imported and local grocery products; bread, pasta and mozzarella produced daily on premises; an extensive selection of fresh meat, fish and cheese; wine; and housewares.
The Retail Manager oversees the complex retail operations of an Eataly store. The Retail Manager is an operational leader who not only sets strategy and analyzes financials but also leads through example and stays close to the products and team through consistent presence on the floor.
Reports to the Director of Store Operations. Manages the SAFO, Wine, Retail and Guest Relations Department.
Directs and organizes the store's retail operations to maximize profitability
Develops departmental goals and leads a team of Leads
Works closely with each manager to understand operational needs and boost interdepartmental collaboration
Analyzes financial data and develops strategies around pricing, merchandising and promotions
Manages merchandise and creates product lists, identifying roll-outs and phase-outs of products
Prepares weekly updates on the retail department for senior leadership
Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
Documents, investigates and resolves employee and guest incidents
Performs other duties as required or assigned
Salary Expectations: $75,000-$95,000 per year
Qualifications
Bachelor's Degree
5+ years of retail or grocery management experience in a high-volume, fast-paced environment
Excellent verbal and written communications skills
Exceptional leadership, motivational and team-building skills
Demonstrated problem-solving, organizational, analytical and business management skills
Advanced proficiency in Microsoft Office
Experience with Italian products and wine
Job Requirements
Availability to work onsite with a flexible schedule sometimes including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Ability to operate equipment such as a slicer, pasta machine or cash register as needed
