High school diploma/GED; Associate or Bachelor's degree preferred
1+ year of management/supervisory experience
3+ years of industry experience
IICRC certification preferred
Responsibilities
Ensure accurate project scopes and prepare estimates using software
Negotiate scope of work and estimates with clients
Schedule and oversee crews for active projects
Review job site documentation for service and billing accuracy
Maintain communication with customers, teammates, and vendors
Manage production expenses including equipment and materials
Enhance client experience and monitor online reviews for satisfaction
Benefits
Bonus based on performance
Free uniforms
Paid time off
Training & development
Career advancement opportunities
Professional development support
Full Job Description
Benefits:
Bonus based on performance
Competitive salary
Free uniforms
Paid time off
Training & development
As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.
Key Responsibilities
Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
Negotiate customer and/or client approval of project scope and estimate
Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
Review job site documentation to support the services provided and ensure proper client requirements and billing process
Maintain written communication with customers, teammates, vendors, and insurance representatives
Manage production expenses including equipment, vehicles, and other material assets
Additional Responsibilities:
Manage the customer and client experience and overall customer satisfaction tracked with online reviews
Provide priority response to potential customers
Participate in recruiting, hiring, and training restoration teammates
Position Requirements
Valid driver's license
High school diploma/GED; Associate degree or Bachelor's degree preferred
At least 1 year of management and/or supervisory experience
At least 3 years of industry experience
IICRC certification a preferred
Skills/Physical Demands/Competencies
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Ability to successfully complete a background check subject to applicable law
Compensation: $65,000.00 - $100,000.00 per year
Picture yourself here fulfilling your potential
At SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
About Institute of Inspection Cleaning and Restoration Certification
The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a non-profit organization that sets standards for the cleaning and restoration industry. The IICRC was founded in 1972 and is headquartered in Las Vegas, Nevada. The organization provides training and certification programs for professionals in the industry, and also serves as a resource for consumers seeking information about cleaning and restoration services. The IICRC has developed several standards for the industry, including the ANSI/IICRC S500 Standard and Reference Guide for Professional Water Damage Restoration and the ANSI/IICRC S520 Standard and Reference Guide for Professional Mold Remediation. The current President of the IICRC is Kevin Pearson.
