Paul Davis Restoration

Restoration Manager

Paul Davis Restoration$80K — $100K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in restoration or operations management
  • Strong skills in coaching and developing teams
  • Proven ability to improve operational efficiency and profitability
  • Excellent communication skills with a customer-first mindset
  • Experience managing field operations or production teams effectively

Responsibilities

  • Lead daily operations and ensure exceptional customer service
  • Coach and mentor Project Managers and field leaders
  • Drive department profitability through resource management
  • Support complex mitigation projects and solve team challenges on-site
  • Monitor quality, safety, and compliance across projects
  • Build relationships with customers, insurance partners, and vendors
  • Recruit, hire, and retain top talent
  • Foster a culture of accountability and continuous improvement

Benefits

  • 401(k) and matching
  • Performance-based bonuses
  • Company car provided
  • Company parties for team bonding
  • Opportunities for career advancement
  • Training and development programs
  • Health, dental, and vision insurance
  • Employee discounts
  • Paid time off
  • Wellness resources available
Full Job Description
Responsive recruiter

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company car
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources


As the Mitigation & Contents Manager, you'll lead the day-to-day operations of our growing Appleton Mitigation & Contents team, developing people, improving performance, and ensuring every customer receives an exceptional experience during one of the most stressful times in their lives.

This role is perfect for someone who already has restoration leadership experience or an experienced operations manager, construction manager, field service leader, or production manager looking for a new challenge where every day is different and your leadership truly matters.

Why This Opportunity?

You'll have the opportunity to:

  • Lead and grow an established Mitigation & Contents team
  • Build a culture centered on accountability, teamwork, and customer service
  • Coach Project Managers and field leaders to reach their full potential
  • Help shape the future of our Appleton operation as it continues to grow
  • Work for an organization that values continuous improvement and leadership development
  • Make decisions that directly impact customers, employees, and business performance

If you're looking for more influence, more ownership, and the opportunity to build something great, we'd love to talk with you.

What You'll Do

As the operational leader for the Appleton Mitigation & Contents department, you will:

  • Lead the daily operations of the department while ensuring exceptional customer service
  • Coach, mentor, and develop Project Managers, Lead Technicians, Technicians, and support staff
  • Drive department profitability through effective scheduling, resource planning, job costing, and operational efficiency
  • Support complex mitigation and contents projects while helping teams solve challenges in the field
  • Monitor quality, safety, documentation, and compliance across all projects
  • Build strong relationships with customers, insurance partners, adjusters, vendors, and referral sources
  • Recruit, hire, onboard, and retain top talent
  • Partner with Business Development and Reconstruction teams to deliver a seamless customer experience
  • Foster a culture of accountability, collaboration, continuous improvement, and operational excellence

What Makes You Successful

We're looking for someone who enjoys leading people just as much as managing operations.

You may come from:

  • Restoration
  • Disaster Recovery
  • Construction
  • Property Restoration
  • Commercial Services
  • Field Operations
  • Facilities Management
  • HVAC, Plumbing, Roofing, or other skilled trades
  • Another service-based industry where you've led teams and managed operational performance

Ideal candidates have:

  • Leadership experience managing field operations or production teams
  • Strong communication and coaching skills
  • The ability to make sound decisions in a fast-paced environment
  • A customer-first mindset
  • Experience improving operational efficiency and profitability
  • The ability to build trust, hold people accountable, and inspire high performance

Previous restoration experience is highly preferred, but experienced operational leaders with transferable management skills are encouraged to apply.

Ready to Lead?

If you're an experienced restoration leader-or an accomplished operations manager looking for a rewarding new challenge-we'd love to hear your story.

Apply today and help lead the team that's restoring more than properties-we're restoring lives

Compensation: $80,000.00 - $100,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

About Paul Davis Restoration

Paul Davis Restoration is a franchise organization that provides services to clean up and repair damage to residential and commercial properties due to water, fire, mold, storm, or other disasters. The company was founded in 1966 and is headquartered in Jacksonville, Florida. Paul Davis Restoration has over 300 independently owned and operated franchises in the United States and Canada. The company offers a wide range of services, including emergency services, restoration, reconstruction, and remodeling. Paul Davis Restoration has received numerous awards and recognitions for its services and franchise system.
Learn more about Paul Davis Restoration
Size
3,500 employees
Industry
Founded
1966

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