Continued career development and growth opportunities
Generous employee discounts on dining, retail, amusements, and hotels
Multiple health benefit plans to suit your needs
Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
Paid sick leave
Paid time off
Monthly discretionary bonus potential
Responsibilities
Guest Experience Leadership: Lead by example in delivering exceptional guest experiences while fostering a culture of hospitality, accountability, and a "Do Whatever It Takes" mindset
Team Development & Performance: Recruit, train, coach, and motivate team members to achieve operational excellence, maintain high-performance standards, and support individual growth and development
Operational Excellence: Ensure consistent execution of company standards, policies, and procedures while driving efficiency, productivity, and outstanding service quality
Financial Management: Effectively manage labor, food, beverage, and operating costs to achieve financial objectives while maximizing profitability and guest satisfaction
Safety & Compliance: Maintain the highest standards of safety, sanitation, and regulatory compliance through regular inspections and adherence to all health, safety, alcohol service, and company requirements
Administrative Oversight: Ensure the accurate and timely completion of key administrative functions, including daily sales reporting, payroll processing, inventory controls, cash handling, and petty cash documentation
Quality Assurance: Monitor food, beverage, and service quality to ensure all products and experiences consistently meet or exceed brand standards and guest expectations
Culture & Engagement: Foster a positive, collaborative, and high-performing work environment that promotes teamwork, employee engagement, accountability, and continuous improvement
Business Results: Drive operational success by analyzing performance metrics, identifying opportunities for improvement, implementing action plans, and delivering strong business results
Adaptability & Leadership Presence: Respond effectively to changing business needs, operational challenges, and guest concerns while maintaining a visible and supportive leadership presence throughout the operation
Qualifications
Minimum of 2 years of management experience in a high-volume, full-service restaurant. Equivalent combinations of professional experience and relevant academic achievements may be considered
Proven ability to lead, develop, mentor, and motivate a diverse team while fostering a culture of accountability, teamwork, and operational excellence
Strong interpersonal and communication skills with the ability to build relationships, resolve conflicts, and effectively engage employees, guests, and business partners
Excellent organizational and time-management abilities with strong attention to detail and the capacity to manage multiple priorities in a fast-paced environment
Experience managing budgets, inventory controls, labor costs, and other key operating expenses to achieve financial objectives
Strong understanding of restaurant operations, service standards, staffing, scheduling, and profitability drivers
Current knowledge of food safety, sanitation, and regulatory compliance requirements, with a commitment to maintaining a safe and compliant operating environment
Demonstrated ability to thrive in a dynamic environment and respond effectively to changing business needs and operational challenges
Proven track record of career growth, stability, accountability, and a commitment to continuous improvement and excellence
Genuine passion for hospitality, exceptional guest service, and creating memorable experiences for both guests and team members
Proficient in restaurant management systems, point-of-sale systems, Microsoft Office applications, and other business-related technology platforms
