Position OverviewWe are seeking a General Manager who is equally passionate about elevating the employee experience and the guest's experience. This role requires an entrepreneurial, people-first leader who thrives in a fast-paced, high-volume environment and leads from the floor through real-time coaching, feedback, and mentorship.
As the highest level of on-site leadership, the General Manager oversees front-of-house operations, financial performance, facility standards, and the overall guest experience. This role demands availability for varied shifts, including nights, weekends, and holidays.
Benefits:- Extensive and well-rounded training program
- Continued career development and growth opportunities
- Generous employee discounts on dining, retail, amusements, and hotels
- Multiple health benefit plans to suit your needs
- Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
- Paid sick leave
- Paid time off
- Monthly discretionary bonus potential
Responsibilities - Own the guest experience while upholding brand standards and service excellence
- Drive sales and profitability while controlling food, beverage, labor, and operating costs
- Lead, coach, and develop FOH leadership and hourly teams through consistent feedback and performance management
- Manage daily operations, scheduling, floor plans, and shift execution
- Ensure accurate completion of payroll, reporting, invoicing, and administrative duties
- Resolve guest concerns effectively, turning issues into loyalty-building experiences
- Maintain cleanliness, uniform standards, and a professional restaurant environment
- Ensure compliance with all health, safety, and company policies
Qualifications - 3+ years of senior management experience in upscale or fine dining environments
- Experience leading high-volume operations with ~$10M+ in annual revenue preferred
- Extensive fine dining and front-of-house expertise (Forbes training a plus)
- Strong financial acumen and operational knowledge
- Exceptional leadership, communication, and conflict-resolution skills
- Stable, progressive career history with a strong work ethic
- Hospitality, hotel, or culinary degree preferred
DisclaimerThe above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
Pay RangeUSD $130,000.00 - USD $170,000.00 /Yr.
