Responsibilities:- Partner with the US Resource Management and Project Management teams, as well as client/project leads to cast and manage talent across client work
- Manage day-to-day intake of requests through centralized ServiceNow software
- Set/manage clear expectations, prioritize requests and proactively communicate status updates to stakeholders
- Manage casting assignments within the Resource Management database, ensuring updates are accurate and timely
- Collaborate with professionals from various specialties, namely Creative, Design and Integrated Strategic Planning, to review bandwidth, casting, address challenges, identify solutions
- Partner with other Resource Managers across the U.S. and other markets to support resource sharing
- Escalate resourcing challenges and provide updates to leadership as needed
- Work with Finance and HR Partners to align on talent and business needs
- Contribute to the improvement of resourcing processes and systems
Basic Qualifications:- At least 4 years of experience in resource management or project management (agency experience preferred)
- A bachelor's degree in a related field or equivalent work experience
Preferred Qualifications:- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Calm under pressure, with the ability to meet tight deadlines
- High emotional intelligence (EQ), and ability to work across diverse teams and personalities
- Quick learner who takes on new responsibilities with confidence
- Collaborative, thoughtful and professional approach
- Strong problem-solving skills with the ability to make informed decisions
- Excellent communications skills, with the ability to adapt messaging for different stakeholders
- Proficiency in Microsoft Office (Outlook, Excel, PPT), and some familiarity with resource management tools (e.g., Smartsheet, Workday, Service Now, RMSS, etc)
- Ability to handle sensitive information with discretion
$68,000 - $100,000 a year
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An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.
