Collaborative team player with self-starter mentality
Responsibilities
Conduct personalized flooring consultations to understand customer needs
Leverage sales technology for accurate quotes and customer tracking
Foster lasting customer relationships to encourage repeat business
Achieve flooring sales targets through effective engagement and closing
Collaborate with cross-functional teams for smooth installation processes
Stay informed on the latest flooring and design trends
Participate in ongoing training to enhance sales and design skills
Benefits
Purpose-driven career path with sales training and support
Industry-leading base salary and uncapped commission structure
Strong work-life balance in a relaxed working environment
Dynamic working environment in a remodeled showroom
Full Job Description
About the role
At Home Carpet One, we're not just selling floors; we're helping our customers make their spaces feel like home. If you're eager to turn your flair for design and interest in people into a rewarding career, come join our team! Here's what you can expect at Home Carpet One:
Purpose-driven career path: Dive into a role where your passion for sales, design, and customer service can flourish. Our commitment to your success is demonstrated through sales training and support to ensure you excel. More than 1/3 of our team has been with us for over 10 years
Rewarding compensation: Enjoy an industry-leading base salary and commission structure with sales incentives that reward your creativity, drive, and results. Your financial potential is uncapped, driven by your ability to be proactive, customer-centric, and to build lasting client relationships
Strong work-life balance: Experience a high-performing, but relaxed working environment in flooring and design where your life outside of work is fully encouraged and respected
Dynamic working environment: Utilize your skills in our recently remodeled 14,000 square foot flooring, kitchen, and bath showroom, directly in customers' spaces, or within the community, providing expert design and flooring sales advice to simplify their buying experience
What you'll do
As a Residential Sales and Design Associate at Home Carpet One, you'll be instrumental in guiding our customers through their flooring journey, ensuring a seamless and fulfilling experience from the moment you first speak with them to when their installation is complete. In this role, you will:
Conduct personalized flooring consultations: Meet with customers in our showroom or within the community to understand their design needs and preferences. Offer tailored recommendations that match their vision
Leverage sales technology for success: Utilize our measure software to translate diagrams into quotes and our Customer Relationship Management (CRM) system to track customer interactions, follow-ups, and sales progress
Foster lasting customer relationships: Build and maintain strong relationships with customers, providing exceptional service that encourages repeat business and referrals
Achieve flooring sales targets: Strive to meet or exceed sales targets through effective customer engagement, design advice, closing sales, and supporting your fellow sales associates
Collaborate across teams: Work closely with the estimation, customer care, finance, and installation teams to ensure a smooth and coordinated effort from the selection process to the final installation, enhancing customer satisfaction
Stay informed on flooring and design trends: Keep up-to-date with the latest design trends, product offerings, and installation techniques to offer informed and expert advice to customers
Participate in continuous sales learning: Engage in ongoing training and development opportunities to enhance your product knowledge, sales techniques, and design expertise
Qualifications
Customer first: You have a genuine interest in design and helping our customers create their dream spaces, with a strong commitment to doing the right thing
Proactive problem solver: You are excited to anticipate our customers' needs and proactively look for solutions to any problems that arise with a strong attention to detail
Enthusiastic, professional attitude: You have an enthusiastic, can-do attitude and you treat everyone around you with respect and professionalism
Collaborative team player: You are a self-starter, but also energized by being part of team, collaborating with others across different roles and functions, and encouraging your team members to achieve their full potential
The pay range for this role is:
50,000 - 120,000 USD per year (Home Carpet One Showroom)
