Residential Operations Leader - Portage, MIDISHER is partnering with a well-established, local construction company to identify a
Residential Operations Leader to join their team in Portage, MI. This individual will own the full lifecycle of residential production - from land development and infrastructure through home construction and customer care - ensuring seamless delivery across multiple communities while driving operational excellence, team development, and profitable growth.
What you will get to do:- Lead the full lifecycle of residential delivery from land development and infrastructure through home construction, closeout, and warranty.
- Oversee operations across multiple communities, ensuring predictable starts, cycle times, and completions.
- Align and coordinate land, construction, procurement, and customer care as one integrated production system.
- Build and manage a team of leaders across several product segments and communities.
- Implement and refine operating systems, standards, and KPIs for safety, quality, schedule, and cost.
- Drive continuous improvement and lean practices to eliminate waste, reduce variability, and improve homeowner experience.
- Partner closely with Sales, Design, Development, Finance, and HR to balance volume, capacity, and gross margin.
- Use data and dashboards to monitor performance, anticipate risks, and guide operational decisions.
- Shape trade partner and procurement strategies in support of scale, reliability, and profitability.
- Champion a culture of accountability, collaboration, and servant leadership within the residential team.
What will make you successful:- 15+ years of residential construction/operations experience, with significant time in senior leadership across multiple functions.
- Bachelor's degree in Construction Management, Architecture, Engineering, Business, or related field.
- Proven success leading multi-community homebuilding operations with large, multi-level teams.
- Deep understanding of both horizontal (land/infrastructure) and vertical (homebuilding) delivery.
- Strong financial acumen in estimating, scheduling, cost control, and margin management.
- Track record of building disciplined operating systems and using KPIs to drive performance.
- Experience applying lean and continuous improvement in a production homebuilding environment.
- Ability to lead leaders: coaching, developing, and holding them accountable to clear standards.
- Servant-leader style that is empowering, authentic, and effective with both field and office teams.
- Excellent cross-functional communication and influence skills with executives and peers.
- Comfort operating in both office and field settings, with regular presence in active communities.
