Bachelor's degree in Electrical Engineering, Mechanical Engineering, Automation, or related field
3+ years of direct experience in machinery repairs and maintenance
Demonstrated experience with electrical, mechanical, pneumatic, and hydraulic systems
Theoretical and operational knowledge in PLC-based machinery and automation
Strong problem-solving skills and process orientation
Excellent verbal and written communication skills
Bilingual (English/Spanish or English/German) preferred.
Responsibilities
Investigate and rectify electro-mechanical faults and implement preventative measures
Provide emergency breakdown assistance as a specialist engineer
Calibrate automation equipment and analyze precision testing results
Engage in the installation of conveyor and precision automation equipment
Monitor and ensure functionality of systems based on design specifications
Perform mechanical reassembly, wiring, calibration, and testing of machinery
Train customer's maintenance team and maintain effective communication.
Benefits
Industry competitive compensation
Great benefits with above-average employer contributions including health, dental, and vision insurance
401k with generous employer match and no vesting
Paid vacation and holidays
Profit sharing and paid parental leave
Subsidized daycare and tuition reimbursement
Pet insurance.
Full Job Description
WHAT YOU GET TO DO
As a Resident Engineer, you will be expected to provide first-class maintenance support to Customer on operation and maintenance of automated storage and retrieval systems, and storage and picking systems installed at the Customer's location. This is accomplished by providing industrial Electrical/Mechanical expertise and being a part of a team that works to maximize equipment utilization and efficiency. You will assist in the development and implementation of processes to maintain proper utilization and functionality. You will have a proven experience of dealing with electro-mechanical faults and preventative maintenance operations.
Essential Functions and Responsibilities:
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Investigate and rectify electro-mechanical faults and provide preventative measures for proper operation of equipment based on design specifications
Provide emergency breakdown and specialist engineering expert
Establish and calibrate automation equipment, and analyze the results of precision testing
Provide engineering expertise for the installation of conveyor and precision automation equipment
Monitor systems and supplied equipment to ensure proper care and functionality, and react to observed needs of the system based on design specifications,
Perform mechanical strip-down/re-assembly, wiring, machine calibration and system testing and analyzing according to the system design requirements,
Overseeing updates to various types of machinery systems and providing instruction related to the proper engineering specifications,
Engineer equipment modifications and designs to complete troubleshooting of PLC-based machinery and highly automated robotics equipment and control systems.
Respond to emergency calls by Customer
Be safety conscious in all activities, demonstrate a track record of owning problems and promote successful completion of the tasks
Provide first-class response to Customer, ensuring as reasonably and practical as possible a first-time right policy
Handle set up and calibration of precision automation equipment
Create strong effective working relationships with Customer and their operational agents to enable Knapp to provide superior service
Achieve performance in terms of expected output, speed of response, quality of repair and standards of workmanship
Train customer's maintenance team as required
Maintain quality of service by ensuring effective communication with customers
Ensure that reports are well written and legible
Execute site quality procedures, safety procedures, and any statutory procedures
Participate in regular meetings to discuss activities and progress
Provide specialist maintenance service support to the Customer's installed system
Ensure that all spare parts usage issues are logged appropriately and promptly with the Knapp Spare Parts team
Ensure proper care and maintenance of the tooling and equipment are provided
Ensure that all time sheets and documents are accurate and legible; to be submitted to Knapp on biweekly basis for approval
Experience in mechanical strip-down/re-assembly, basic field wiring, machine calibration and system testing
Ability to work against a timeframe to complete reactive repairs
Interact with on-site management keeping them informed of repair and maintenance progression and addressing their concerns in a professional manner
Show hands-on ownership of issues to achieve a quick time resolution
Ability to appreciate health & safety considerations with regard to given tasks and to carry out risk assessments
Mechanical aptitude, including the ability to read assembly drawings
Ability to operate hand tools and assemble parts onto equipment
Ability to follow set up instructions, assembly drawings and check lists
Strong attention to detail and exceptional follow-up skills
Excellent communication and customer service skills with both internal and external Customers
Computer literate with basic Microsoft Office skills
Willingness to learn and adapt to changing role requirements
Appreciation of cultural diversity
Perform all other duties as assigned
WHAT YOU HAVE
Bachelors degree preferably in Electrical Engineering, Mechanical Engineering, Automation or related field.
3+ years direct experience preferred
3+ years demonstrated experience in providing repairs on various types of machinery systems, including electrical, mechanical, pneumatic and hydraulic systems including the utilization of 480vac, 240vac, 120vac, and 48vdc, 24vdc, VFDs, and PLCs (Siemens preferred)
3+ years experience in equipment maintenance, modifications and design preferred
Theoretical and operational experience in the repair, troubleshooting and maintenance of PLC-based machinery, highly automated and robotic equipment and control systems
Talent and commitment to provide a unique interpretation or analysis of our systems to customers
Strong communication skills both written and verbal
Excellent customer service skills
Bilingual (English/Spanish) and or (English/German) preferred but not required
Strong problem-solving capabilities
Process-oriented mentality
Network equipment interfaces, a plus
Hands-on experience and a team player committed to improve processes
Experience in reducing costs through processes and efficiencies
Working Conditions and Environment:
Authorization to work in the U.S.
Passport or ability to obtain passport
Professional etiquette is required at all times
Travel required up to 10%
Weekends and overtime as required by work
Physical requirements may include sitting, squatting, walking for long distances, reaching out to arm's length, reaching over-head, climbing ladders, climbing stairs, working at heights, lifting up to 100 pounds, and reading
WHAT YOU WILL GET
Industry competitive compensation
Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
401k with a very generous employer match and no vesting!
