Join us at The Oregon Clinic as a full-time Research Coordinator Supervisor. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Gastroenterology East Clinic located in Northeast Portland. Each patient receives the highest value care tailored to their needs.
Essential FunctionsOrganizational:- Customer Service: Contribute to a consistent, efficient, and easy experience at TOC for all internal and external stakeholders (i.e., patients, families, referring providers, insurance companies, and other TOC departments). Provide timely service and care through effective, kind, and professional communication. As a trusted resource, anticipate and prioritize customer needs. Support an environment where everyone sees and feels diversity, equity, safety, and inclusion.
- Teamwork: Support a safe, patient-focused, and collaborative environment through intent, actions, and accountability. Show respect, empathy, and support for peers, supervisors, and physicians/practitioners. Strive to deliver clear, effective, and professional communications and remain flexible to changes.
- Safety & Policy Compliance: Adhere to TOC best practices in support of a safe, patient-focused, and collaborative environment. Consistently follow relevant laws & TOC policies, including Code of Conduct, Attendance, IT Systems and Timekeeping policies. Maintain confidentiality, protect sensitive information, and adhere to HIPAA, security, and privacy rules.
- Conducts research studies in accordance with all applicable governing regulations to assure the rights and protection of human subjects participating in clinical trials.
- Coordinates assigned clinical research trials in collaboration with project team members.
- Supervises Clinical Research Coordinators and Assistants to ensure efficient completion of research goals. Educates research staff on applicable policies and regulations.
- Collaborates with manager to prepare presentations or reports of clinical study procedures, results, and conclusions.
- Coaches, develops, and trains team members.
- Fosters a work environment that promotes teamwork, comradery, and open communication.
- Acts as a working supervisor.
Supervisory Responsibilities:- Knowledge of research processes and regulations, especially regarding human subjects.
- Knowledge of relevant computer software, including Microsoft Office. Skill in word processing, spreadsheet management, and database management.
- Knowledge of basic medical procedures and laboratory safety.
- Ability to comply with all applicable safety/OSHA procedures and requirements.
- Ability to work independently, handle multiple projects simultaneously, and manage conflicting priorities.
- Ability to manage teams of employees engaged in multiple research studies and prioritize resources.
Education and Experience- Bachelor's degree in a related field and/or 4+ years' experience.
- Current CPR/BLS within 60 days of hire.
- Experience implementing and conducting Clinical Research Studies.
- Supervisory experience in a research environment.
- Skill/Experience in phlebotomy.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Salary: Hiring range, based on experience and credentials: $34.74 - $47.01 per hour.
Workdays: Hours are Monday-Friday, (8:00 a.m.-4:30 p.m.) Make an impact in patient-focused healthcare. Look forward to coming to work and feel good about the work you do - apply today!
Premium Benefits: - Healthcare: Employees are 100% covered Medical, Dental, and Prescription Insurance
- Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options
- Work-Life Balance: Paid Time Off plus 9 paid holidays annually
- Wellness Support: Robust wellness program and employee assistance services
- Commuter Benefits: 70% of Tri-Met transit pass covered
- Additional Perks: Employee discounts and optional benefits like Pet Insurance
