Bachelor's degree in Human Resources, Business, Communications, or related field
5+ years of experience in human capital with expertise in HR research, content creation, or talent management
1-3 years of team management or leadership experience
Strong editorial judgment and communication skills
Experience in developing professional learning experiences like conferences or webinars
Responsibilities
Develop and execute an integrated content strategy for HR professionals
Write and manage HR editorial content including newsletters and articles
Analyze research and create compelling reports and presentations
Represent the organization as a thought leader at conferences and webinars
Facilitate certification training and workshops for HR professionals
Assist Leadership Councils with agendas and member engagement
Develop engaging conference themes and session topics
Recruit and manage relationships with speakers and subject-matter experts
Drive audience engagement through feedback and data analysis
Cultivate high-achieving teams with clear objectives
Benefits
Opportunities for professional development and training
Access to industry conferences and networking events
Collaborative and supportive team environment
Flexible work arrangements
Health and wellness programs
Full Job Description
Job Summary: The Director of Research and Content drives content strategy, research initiatives, and audience engagement. This role is responsible for creating compelling and educational experiences tailored to HR and talent executives.
As a trusted voice for the organization, this position champions our insights across newsletters, research publications, certification programs, leadership councils, conferences, webinars, and other audience-facing channels.
Primary Duties and Responsibilities:
Develop Content Strategy: Develop and execute an integrated content strategy that informs, educates, and engages HR and talent professionals across newsletters, research, events, learning, and digital channels.
Create HR Editorial Content: Write and manage HR newsletter and develop articles, thought leadership, presentations, executive summaries, and other content that addresses emerging HR trends and challenges.
Create Research & Thought Leadership: Analyze research and translate findings into compelling research reports, white papers, articles, presentations, webinars, and other actionable content.
Speak, Moderate & Facilitate: Represent the organization as a subject-matter expert and thought leader by speaking at conferences, moderating panels, facilitating webinars and discussions, and serving as an engaging host.
Deliver HR Certification & Learning Programs: Facilitate certification training, workshops, and other learning experiences while translating complex HR concepts and research into practical, actionable learning.
Support Leadership Councils: Assist Council Leads as needed with council agendas and content, facilitating peer discussions, supporting member engagement, and creating connections between councils and the broader HCI product ecosystem.
Develop Conference & Event Programming: Develop conference themes, agendas, session topics, and content strategies that deliver relevant and engaging experiences for HR professionals.
Recruit & Manage Speakers: Identify, recruit, and build relationships with HR practitioners and subject-matter experts while managing speaker outreach, preparation, and event content.
Drive Audience Engagement: Build relationships with HR professionals and use audience feedback, participation, and engagement data to continuously improve content, programming, communities, and the overall audience experience.
Team Leadership: Cultivates high-achieving, collaborative teams by communicating clear objectives and actionable milestones.
Critical Competencies
Ownership and Execution - Demonstrates a sense of ownership to drive issues to closure, maximize the use of existing processes while continuously pursuing ways to improve efficiencies, sets aggressive goals, monitors progress, and delivers results, seizes more opportunities than others
Customer-Centric - Establishes and maintains effective relationships with customers, effectively aligns strategy with customer's business, anticipates customer needs and sets high standards for customer service
Collaboration and Teambuilding- Builds and maintains relationships to successfully work toward common strategic goals, creates strong morale and spirit, fosters open dialogue, creates a sense of unity among the team
The Individual:
Knowledge of HR and talent management practices, trends, and challenges.
Ability to translate audience needs and emerging trends into compelling content and experiences.
Strong editorial judgment and sharp content oversight, paired with clear written and verbal communication skills.
Ability to manage multiple projects, deadlines, and stakeholders simultaneously.
Proven track record of designing and executing high-impact adult training programs that simplify complex topics into actionable steps.
Experience in leading, presenting and facilitating sessions for HR professionals and subject matter experts.
Background in developing conference agendas, webinars, or other professional learning experiences.
Cultivate strategic partnerships with executive HR practitioners and subject-matter experts to drive organizational goals.
Prior experience with newsletters, digital content, webinars, social media, or other audience engagement channels is preferred.
HR certification such as SHRM-CP/SCP, PHR/SPHR, or equivalent is a plus.
Qualifications:
Bachelor's degree in Human Resources, Business, Communications, or a related field
5+ years of experience within human capital space with specialized expertise in HR research, content creation, talent management, learning and development (L&D), organizational development, or strategic advisory.
