Research Computing Support Specialist (PSS1), Information Resources & Technology

Rowan University • $85K — $98K *

Glassboro, NJ 08028In-Person

Education, Government & Non-Profit

Less than 5 years of experience

2 months ago

Job Overview by Ladders

Qualifications

Master's degree in a related discipline or Bachelor's with 2 years of equivalent work experience
Ability to balance long-term projects with short-term requests
Excellent troubleshooting skills
Commitment to customer service
Demonstrated ability to set and achieve goals
Strong verbal and written communication skills
Ability to support a 24x7 environment

Responsibilities

Collaborate with faculty to architect computational equipment needs
Architect and configure computing systems for research labs and facilities
Optimize security configurations for scientific computing equipment
Design and execute dedicated research environments
Streamline 'Get Technology' procurement process
Support and maintain scientific computing systems and software
Create and maintain online user resources and documentation

Benefits

Retirement benefits with 8% employer contribution
22 days of vacation time per year with carry over
15 days of sick leave annually with unlimited carry over
Low contribution Medical and Dental coverage
Tuition benefits for employees and dependents
Wellness incentives for work-life balance support
Housing incentive for local residents

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Full Job Description

Research Computing Support Specialist (PSS1), Information Resources & Technology

Job no: 501353
Work type: Regular Full-Time
Location: Glassboro, New Jersey
Categories: Professional

Research Computing Specialist (PSS1)

Rowan University is seeking an experienced and adaptable System Administrator to join our Research Computing team. In this position, you will be responsible for supporting hardware and software needs related to scientific computing used in education and research at Rowan University. Reporting to the Director of Enterprise System Administration, and working closely with the Director of Operations of the Center for Scientific Computing (CSC), you will be a member of the Enterprise System Administration team as well as the CSC community.

What you get to do:

Collaborating with faculty and researchers to architect and estimate computational equipment requirements.
Architecting and configuring computational equipment for both individual teaching/research labs and centralized computing facilities (High Performance Computing), as well as setting up user access, compiling, installing, and optimizing scientific computing software, and participating in the delivery of user training.
Optimizing the enforcement of security configurations and standards for scientific computing equipment per the project-specific security level requirements.
Contributing to the design and execution of dedicated research environments.
Partnering with faculty and researchers to streamline the "Get Technology" procurement process for expedited approvals.
Providing support and maintenance of scientific computing systems and software, including routine software and hardware monitoring and upgrades, and user access and usage management.
Creating and maintaining an online user resource that includes implementation and support documentation for Information Technology Resources and Tools (IRT), such as Technical Design Documents (TDDs), support procedures, and knowledge articles.

Minimum Requirements:

Master's degree in a related discipline or Bachelor's degree and 2 years equivalent work experience.
The ability to balance long-term projects and strategic initiatives with short-term emergent requests.
Excellent troubleshooting skills.
Commitment to customer service.
Demonstrated ability to set goals and achieve them.
Excellent verbal and written communication skills.
Ability to support a 24x7 environment.

Nice to have:

Experience supporting Research Environments and High Performance Computing.
At least one year of experience with system administration of Linux-based HPC systems.
Hands-on experience managing Linux and Windows desktops.
Experience working with networking, including subnets, VLANs, IP addressing.
Experience working in a production data center environment.

What we offer:

In compliance with The State of New Jersey's Pay Transparency Act, the annual base salary range for this position is AFT: Range 27 ($85,550 to $98,388), with placement within the range determined by candidate's qualifications, professional experience, internal equity, and other factors. For internal applicants, salary is determined per the Pay Adjustment formula (NJAC 4A:3-4.9 & 4.10).
Excellent retirement benefits with 8% employer contribution.
22 days of vacation time allotted annually with the ability to carry over a full year of accrued time.
15 days of sick time allotted annually with unlimited carry over.
Excellent Medical and Dental coverage - low contribution, low copay.
Tuition benefits available to you, eligible dependents, spouse, and domestic or civil union partners.
Wellness incentives and other programs to help support your work-life balance.
Housing incentive for Glassboro residents.
For more detailed information, please visit: https://sites.rowan.edu/hr/benefits/

Notes:

#Dice

Advertised: Mar 13 2026 Eastern Daylight Time
Applications close:

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About Rowan University

Rowan University is a public research university in Glassboro, New Jersey. The university grants undergraduate, graduate, and professional degrees through its College of Humanities and Social Sciences, College of Performing Arts, College of Science and Mathematics, College of Education, College of Engineering, Rohrer College of Business, and Cooper Medical School of Rowan University. The university has a student body of about 19,000 students and offers more than 80 undergraduate and graduate programs. The university's athletic teams, the Profs, participate in NCAA Division III athletics as a member of the New Jersey Athletic Conference.

Learn more about Rowan University

Size

1,000 employees

Industry

Education, Government & Non-Profit

* Ladders Estimates

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