The Rental Branch Manager II is responsible for the efficient and profitable operation of the assigned branch focused on growth in volume of direct reports and fleet responsibility. The position is expected to advise and make recommendations to the Regional Operations Manager with respect to the best interests of the company. Duties include all areas of running an independent business: personnel management, budget establishment and compliance, policy enforcement, and operations effectiveness.
Pay Rate: Starting at $89,000.00 Annually
Pay rate is dependent upon education & experience.
ESSENTIAL FUNCTIONS AND BASIC DUTIES- Team Leadership & Development: Hire, train, coach, and develop employees; conduct performance reviews; establish work schedules; promote continuous learning; and foster a collaborative, high-performing culture.
- Safety, Compliance & Resource Management: Champion a safety-first environment, ensure compliance with company policies and operational standards, and manage facilities, equipment, tools, fleet utilization, and branch resources effectively.
- Customer & Stakeholder Relations: Build and maintain strong relationships with customers, vendors, and internal departments to ensure exceptional service, effective communication, and seamless operational support.
- Sales & Business Growth: Support rental revenue growth by promoting products and services, partnering with sales teams, maintaining customer relationships, and identifying opportunities to enhance branch performance.
- Operational Systems & Reporting: Utilize rental management, CRM, and reporting systems to monitor branch performance, analyze business results, resolve customer issues, and drive continuous operational improvements.
Supervisory Responsibilities:Direct Reports May Include: Shop Coordinator, Rental Sales Rep., Rental Coordinator, Rental Tech Level 1, 2, 3 & Rental Field Service, Rental Transport Driver.
Required Education and Experience:- High School Diploma or GED
- 3+ years experience in a leadership role with direct report of sales/rental/hourly personnel. General business operations experience preferred
- 1+ years of administrative/clerical experience
- 1+ years of customer service experience
Preferred Education and Experience:- 3+ years of heavy equipment, engine, or mechanic repair experience
- 1+ years of rental equipment sales experience
- Understanding of diagrams and schematics
Physical Demands:- Standing, walking, talking, sitting, use of hands & hearing
- Ascending or descending ladders, stairs, etc.
- Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Competencies:- Proficient in Microsoft systems
- Safety & Product Knowledge
- Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
- Understanding of diagrams and schematics
Work Environment:- Noise: Moderate
- Indoors and Outdoors
- Specific Risks: May work in high places and be exposed to equipment vibration and fumes
Travel Requirements:Other Duties:Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
