Remote Sr Epic Application Coordinator (Professional Billing)

Sugar Maple Health$90K — $120K *
US-AnywhereRemote in Spartanburg, SC
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 5+ years of experience in Information Technology.
  • 3+ years of experience post Epic certification.
  • Epic module certification for Professional Billing required.
  • Advanced knowledge of healthcare IT systems preferred.

Responsibilities

  • Lead workflow discussions and design sessions to optimize Epic applications.
  • Analyze workflows and report needs to improve technical solutions.
  • Translate operational requirements into functional specifications for systems.
  • Conduct testing and create integrated test plans for system validation.
  • Mentor and support Application Coordinators and System Analysts.
  • Collaborate with cross-functional teams to enhance clinical care applications.
  • Monitor and implement updates to Epic systems effectively.

Benefits

  • Work that directly improves patient outcomes.
  • Collaborative environment that prioritizes learning and expertise.
  • Leadership opportunities in cross-departmental Epic initiatives.
  • Contribution to a respected organization with over a century of service.
  • Fully remote position allows for engaging work despite geographic distance.
Full Job Description
Job Requirements

Location: This position is 100% remote. Eligible applicants must reside in one of the following states: AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, or WI.

What This Role Is All About

The Remote Sr Epic Application Coordinator - Professional Billing takes a lead role in designing, improving, and supporting Epic applications that directly affect surgical, procedural, and anesthesia workflows across the health system. This role blends technical expertise, workflow understanding, and project leadership to create reliable and efficient Epic solutions for clinical partners.

Work involves analyzing business processes, identifying system needs, designing application solutions, leading cross departmental discussions, and translating requests into functional and technical requirements. This position handles complex initiatives, conducts impact assessments, supports testing and integration, and collaborates closely with clinical and operational leaders.

The Remote Sr Epic Application Coordinator - Professional Billing also mentors Application Coordinators and System Analysts, brings creative problem solving to challenging issues, and helps lead the implementation of new functionality. This role is ideal for someone who enjoys collaborative problem solving, system optimization, and supporting teams that depend on Epic every day.

What You Bring on Day One

Education
  • Bachelor's degree

Experience
  • 5+ years of experience in Information Technology
  • 3+ years of experience post Epic certification

Licenses and Certifications
  • Epic module certification for assigned applications (Professional Billing)

Great to Have

Education
  • Master's degree in computer science or related field

Experience
  • 10+ years of experience in healthcare, including 7+ years of experience in Information Technology and 5 years of experience post Epic certification

What This Job Looks Like
  • Maintain regular communication with Epic implementation representatives and internal partners
  • Obtain and maintain Epic certification for assigned applications
  • Develop deep knowledge of Epic Anesthesia, Optime, and Lumens and their interactions with other applications
  • Lead workflow discussions, design sessions, and validation meetings
  • Analyze current workflows, data collection, reporting needs, and technical issues
  • Translate operational requirements into functional and technical system specifications
  • Participate in creating and executing integrated test plans
  • Document system configurations and technical components with clarity and accuracy
  • Troubleshoot complex issues and escalate risks when needed
  • Collaborate with training teams to develop education materials
  • Support go live events and post deployment activities
  • Introduce best practice recommendations for future workflow improvements
  • Monitor new Epic releases and determine appropriate use of new features
  • Coordinate updates, apply changes, and review release functionality
  • Participate in vendor education sessions, webinars, and professional forums
  • Mentor Application Coordinators and System Analysts

Why You Will Love Working Here
  • Work that directly supports clinical care and improves patient outcomes
  • A friendly and collaborative environment that values learning and expertise
  • Opportunities to lead meaningful Epic initiatives across multiple departments
  • A respected organization with more than 100 years of service to its community
  • A fully remote role that still provides deep engagement with clinical and operational teams

About Sugar Maple Health

Sugar Maple Health Careers

Joining Sugar Maple Health presents an unparalleled opportunity to become part of a leading team in the healthcare industry. This company stands out as a beacon of innovation, leadership, and professional growth.

Explore Job Opportunities

Sugar Maple Health is actively seeking passionate, creative, and solution-driven team players. Explore open positions that align with your skills and interests in a company that values diversity and leadership. Sugar Maple Health offers a range of job opportunities, from clinical roles to administrative positions, each contributing to the overarching goal of enhancing health services.

Internship Programs

Kickstart a career in healthcare with Sugar Maple Health’s internship programs. These positions are designed to provide hands-on experience in a supportive and dynamic environment, helping interns develop crucial skills and gain valuable industry knowledge.

Professional Growth and Development

Sugar Maple Health is committed to the professional growth of its team members. With comprehensive training programs and continuous learning opportunities, employees can expand their expertise and advance their careers within the company. Leadership development and diversity training ensure that all team members are equipped for success and prepared to lead.

Benefits and Culture

The culture at Sugar Maple Health is built on a foundation of support and inclusivity, ensuring a workplace where everyone can thrive. Employees enjoy a competitive package of benefits that promote a healthy work-life balance, including health insurance, retirement plans, and wellness programs.

Hiring Process

The hiring process at Sugar Maple Health is designed to be transparent and efficient, starting from the initial job posting to the final interview. Candidates are encouraged to submit a detailed resume and prepare for an interview that assesses both skills and cultural fit. Networking and internal referrals also play a crucial role in the recruitment strategy, emphasizing the company's commitment to building a cohesive team.

Career Advancement

Sugar Maple Health believes in nurturing talent and recognizing hard work. Career advancement is a key focus, with numerous employees rising through the ranks to take on more challenging roles. The company supports career mobility and encourages employees to pursue new opportunities within.

Stay Connected

For those interested in joining Sugar Maple Health, keep up to date with the latest news, job alerts, and insider tips through the company’s career blog. Personalize your subscription to receive updates that match your career preferences and discover the rewarding opportunities that await at Sugar Maple Health.

Join the Team

Search for open positions at Sugar Maple Health that match your skills and interests. Positions are available for those who are driven to excel in a professional healthcare setting and contribute to a team that is making a difference.

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