Full Job Description
As an Operations Specialist you will work under light supervision to support Services Opportunities and Projects of small to mid-size. You will be part of a services organization that coordinates services projects, driving customers' value realization. The Operations Specialist supports the Services Engagement Lifecycle from opportunity to booking and from order to execution and acts as a point of contact for Engagement Managers, Project Managers, Resource Managers, Services Business Managers, Service Delivery Resources, Finance, Legal, Global Order Management, Procurement, Accounts Receivable and Credit and Collections.
Responsibilities:
• Support Engagement Managers through services lead to order including vetting requirements, ensuring alignment of pricing with the finance team and proposal preparation needs with the proposal team
• Manage vendor processes from solicitating quotations with the procurement team through award of purchase order
• Administrate the Project manager's duties of planning, budgeting, overseeing and documenting all aspects of the project
• Monitor pending customer project billing and support Project Manager with acquiring acceptance documentation for billing
• Review and audit travel billings against FTR regulations
• Support Project Manager with making Budget and Budget Line-Item funding re-allocations
• Support Project manager to manage and resolve issues with all necessary internal and external partners
• Discuss with Project Manager how to manage project funding balances and close projects using the project closeout process
• Support the organizational culture, values and reputation in company markets and with all staff, customers, suppliers, partners and regulatory/official bodies.
• Adhere to, and promote all core internal and customer processes relating to the effective undertaking of the role
• Ensure that all communication channels within the business are adhered to.
• Provide input, where appropriate to team meetings.
• Undertake any business administration in line with job activity
• Undertake any other duties required by the company.
Qualifications:
• Bachelor's Degree in Business Administration or Project Management or equivalent years of experience .
• Minimum four (4) years in project coordination or administration experience or equivalent Project Support Experience
• Three (3) years of experience working in a customer-facing environment
• Working knowledge of the administrative functions of the Services business including project setup, contract structure, progress reporting, revenue recognition and billing.
• Experience in identifying and implementing cost savings measures within services projects.
• Leadership skills and proven track record of managing multi-disciplinary teams, including services delivery and project management.
• Excellent analytical and problem-solving skills
• Excellent written and verbal communications with the ability to present complex issues to multi-level audiences of company and government executives.
• Ability to effectively communicate progress, status and issues to internal and external customers.
• Ability to obtain and meet Business goals and results
• Ability to promote complex solutions and drive acceptance with confidence
• Knowledge and ability to deliver goals effectively and drive the project to success with a sense for urgency.
• Willingness and the ability to travel to appropriate work location, as required.
• Willingness and the availability to work the core hours required by the specific project and per company policy.
Preferred:
• Experience with US Federal Government projects, contracts, policies and procedures.
Travel:
• Up to 5% annually
Security Clearance
Candidate must be United States citizen with the ability to obtain and maintain a U.S DOD Government Security Clearance if required at a later date.
You'll Benefit From
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $69,400.00 - $124,900.00 annually with a target incentive of 7.5% of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
