Remote Crisis Hotline Licensed Supervisor (LPC, LMFT, LCSW)

Job Number: 26-11802

Job Summary: The Crisis Hotline is the first contact and representation of Integral Care by phone to the public, clients, community, and providers. Calls, texts, and chats coming into Integral Care's main crisis number and 988 National Suicide Crisis Lifeline are answered by Qualified Mental Health Professionals (QMHP's) 24/7, including holidays.

The Licensed Supervisor's primary duties are to:

• Provide direct clinical support to clinicians answering calls, chats, and texts.
• Provide administrative and personnel support to clinicians.
• Review chats and texts along with documentation of front line clinicians.
• Assist with training as needed.
• Provide on-call clinical support to staff as needed.
• Answer calls, chats, and texts as needed by providing crisis intervention services and risk assessments.

The Licensed Supervisor works closely with a multitude of community partners, including but not limited to APD, TCSO, medical facilities, and schools.

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Education:

Required:

• Graduated from an accredited college or university with a Master's degree with a major specialization in Human/Behavioral/Social Services or related field.

License:

Required:

• Current and valid driver's license and a clean driving record.
• Licensed Practitioner of the Healing Arts (LPHA), LPC, LCSW, Licensed Psychologist, or LMFT.

Experience:

Preferred:

• Bilingual.
• Crisis, customer service experience.

Hours: Full-Time.

Workhours: 6:00AM - 4:00PM.

Workdays: Sunday - Wednesday.

Salary: $81,912.81- $104,430.64 annually based on years of licensure, plus an additional 10% crisis stipend.

Employee Benefits:

• Medical, Dental, and Vision insurance
• Generous vacation/holiday/sick leave
• Life and Short-term/Long-term Disability Insurance
• Employee Assistance Program (EAP)
• 403(b) retirement account
• Gold's Gym membership discount
• Mileage reimbursement

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.

This position requires the employee to reside in the state of Texas.

LPHA Keywords: Mental Health Therapist, Mental Health Counselor, Licensed Professional Counselor, LPC, Licensed Clinical Social Worker, LCSW, Licensed Marriage and Family Therapist, LMFT, Behavioral Health Therapist, Psychotherapist, Senior Clinician, Licensed Clinician, Clinical Mental Health Professional, Program Therapist, LPHA, Licensed Practitioner of the Healing Arts, Licensed Practitioner, Therapist, Counselor