Opportunity Join us in one of our most critical clinician roles, inspiring behavior change and motivating members to adopt new behaviors and improve their health. As an RN at Twin you make a difference in people's lives every day by providing clinical guidance, support, education, and encouragement to empower your members seeking to prevent and reverse chronic metabolic diseases and improve their overall health.
The RN Team Lead role is a great fit for you if you have experience managing operational initiatives, driving or supervising teams and their work, delivering on results and building rapport with departmental partners. You are also highly motivated, energetic, and focused on enhancing the quality of healthcare. You have demonstrated the ability to work collaboratively with an interdisciplinary care team in the adoption of new technologies to coordinate care, engage in shared decision making, and achieve successful clinical outcomes. You are comfortable leveraging data in observing trends and developing corrective action plans to facilitate the transformation of member lives.
Join Us This is an exciting role for a Registered Nurse with a diverse healthcare systems background. Join us to use your finely-tuned skills providing patient care and overseeing team successes in accomplishing outcomes. You will also support a dynamic care team in identifying member goals, health priorities and learning opportunities. This will include acting independently to determine methods and procedures on new or special assignments, collaborating with partners and teams, while leading and overseeing direct reports. Other skill set considerations include ability to work efficiently and with competing priorities, comfort with technology and data, as well as employing knowledge of care management principles.
This role will report to nurse management and work within a team structure. A successful candidate for this role will be curious, collaborative and adaptable to member journey and team needs. You will be excited to jump into a day that may look a bit different than the day before, while making improvements along the way and building upon your highly-valued skill set.
Responsibilities- Responsible for daily operations of direct reports while providing limited, clinical care duties
- Addresses clinical and administrative concerns such as troubleshooting and issue resolution, ensuring staff coverage and gathering feedback on care delivery systems to ensure safety, compliance, accuracy and standardization
- Achieves and upholds Twin service care goals, standards of clinical practice and outcomes, which includes monitoring and managing team performance, meeting SLAs and targets
- Guides development, organization and communication of nursing/team policies and procedures
- Supports recruitment, training and mentoring of a US-based team
- Manages achievement of KPI goals for team and Twin Service outcomes
- Aligns and collaborates with cross-functional team leads, and serves as team representative and/or subject matter expert on initiatives and projects
- Works with teams to collect data, insights and front-line feedback to help inform decisions
- Promotes member self-care management by utilizing clinical judgment, data analysis and critical thinking skills
- Prioritizes and manages individual members along the Twin journey by monitoring health condition reversal trends, conducting lab reviews, supporting medication management
- Collaborates closely with team colleagues including nurses, health coaches, providers, and operations teams to drive a seamless experience for members
- Provides timely responses and feedback to colleagues regarding member care, escalations and issue resolution
- Organizes accurate records and maintains confidentiality according to federal law and Twin policies
- Generates and analyzes reports as needed for management, identifying trends, anomalies and areas of concerns
- Participates in on-going education and performance improvement activities
- Additional duties as assigned
Qualifications - Currently active and unencumbered RN license
- Minimum 5 years of direct patient care nursing experience, including 3 years in leadership role (i.e. unit or clinic supervisor, charge nurse, preceptor, other management area).
- Required, BSN from accredited school of nursing
- Comfort and enthusiasm for adopting the latest technologies and integrating data and technical outputs in patient care
- Demonstrated ability to manage large caseloads and effectively work in a fast paced environment
- Proficient with simultaneously navigating the internet and multi-tasking with multiple electronic documentation systems and business tools (Google, Slack, etc.)
- Comfort with ambiguity and change
- Self-motivated and results-focused
- Quick learner who integrates new knowledge
- Organized and detail-oriented
- Ability to handle competing demands with diplomacy and enthusiasm
- Ability to work collaboratively with clinical infrastructure and hierarchies
- Excellent time management and ability to prioritize work assignments
- Passion for Twin's purpose to transform lives by empowering people to reverse, prevent and improve chronic metabolic diseases
Compensation and Benefits The compensation range for this position is $90,000-$112,000 annually.
- A competitive compensation package in line with leading technology companies
- A remote and accomplished global team
- Opportunity for equity participation
- Unlimited vacation with manager approval
- 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
- 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
- 401k retirement savings plan
Salary range for US jobs
US Salary Range
$90,000-$110,000 USD
We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.
