Experience in ambulatory care, pain management, or neurology preferred
Strong assessment and triage skills
Excellent communication and organizational abilities
Ability to work in a fast-paced multidisciplinary environment
Commitment to family-centered care for complex medical needs
Responsibilities
Coordinate patient care across outpatient pain and headache programs
Support clinic flow including intake, vital signs, and medication reconciliation
Serve as primary nursing contact for patient inquiries and triage
Reinforce treatment plans and educate families on pain management
Collaborate with an interdisciplinary team for complex patient care
Participate in care planning and team communication
Support procedural coordination within the interventional pain program
Assist with scheduling and operational workflows
Benefits
Family-centered work environment
Opportunity to work with a multidisciplinary team
Focus on complex pediatric care
Support for professional development
Trauma-informed care approach
Full Job Description
Job Posting Description
Position Summary/Department Summary: A Registered Nurse (RN) in the Outpatient Pain Clinic, Interventional Program, and Headache Program at Boston Children's Hospital provides coordinated, family-centered ambulatory nursing care for children and adolescents with complex pain, headache, and related functional concerns. This role supports interdisciplinary evaluation and treatment, manages clinic and procedural workflows, triages patient concerns, and reinforces treatment plans using a biopsychosocial model of care.
Key Responsibilities:
Coordinate patient care across the outpatient pain, headache, and interventional pain programs
Support clinic flow, including patient intake, vital signs, medication reconciliation, follow-up needs, and coordination of testing, referrals, and specialty consultations
Serve as a primary nursing contact for patient calls, portal messages, medication questions, symptom concerns, and triage needs
Reinforce treatment plans and provide patient and family education related to pain management, headache care, procedures, recovery expectations, and self-management strategies
Collaborate closely with an interdisciplinary team, including physicians, advanced practice providers, psychologists, rehabilitation staff, and other clinical team members
Participate in care planning, team communication, and coordination for medically and psychosocially complex patients
Support procedural coordination within the interventional pain program, including preparation, patient education, and follow-up communication
Assist with program operations such as scheduling coordination, waitlist management, and supporting efficient ambulatory workflows
Promote a patient-centered, trauma-informed, and biopsychosocial approach to pain and headache treatment
Working 5 eight hour days per week, 8:00am - 4:30pm Monday and Friday, and 7:30am - 4:00pm Tuesday-Thursday.
Minimum Qualifications Education:
A Bachelor of Science in Nursing
Experience:
2 - 3 years of pediatric RN experience required.
Experience in ambulatory care, pain management, neurology/headache care, procedural care, or care coordination is beneficial
Strong assessment, triage, communication, and organizational skills
Ability to work collaboratively in a fast-paced multidisciplinary outpatient setting
Commitment to family-centered care and caring for children with complex medical and functional needs
Licensure/Certifications:
Current Massachusetts license as a Registered Nurse (RN)
About Boston Children's Hospital
Boston Children's Hospital is a 404-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age. Boston Children's Hospital is home to the world's largest research enterprise based at a pediatric hospital. More than 1,100 scientists, including nine members of the National Academy of Sciences, 11 on-staff members of the Institute of Medicine and 9 members of the Howard Hughes Medical Institute. The hospital is also the primary pediatric teaching affiliate of Harvard Medical School.