The Regional Vice President of Resident Care will play a pivotal role in ensuring the clinical excellence of our resident care programs and training initiatives. This position will provide guidance, support, and hands-on assistance in high-risk situations, fostering a culture of exceptional care delivery. The expertise of the Regional Vice President of Resident Care will contribute to the development and implementation of efficient processes, policies, and tools, all while staying current with industry regulatory standards, trends, and innovations. This position is a road warrior, requiring extensive travel across several states. The Regional Vice President of Resident Care is a Culture Ambassador. They model the core values of the company, leading by example, and ensure all team members exemplify the core values of the company.
• We Care About People
• We Do the Right Thing
• We are Passionate, Have Fun, and Celebrate Success
• We Speak Up! It is Our Responsibility
• We Take Ownership and Add Value
• We are Respectful
Full-time associates are eligible for a comprehensive benefits package, which may include:
- Medical, dental, and vision insurance
- Company-paid life insurance
- Short-term and long-term disability options
- 401(k) retirement savings plan
- Paid time off
- Employee assistance program
- Additional voluntary benefits
Job Requirements• Maintains a current state license as a Registered Nurse or Licensed Practical Nurse, in good standing, per state regulations in Virginia, Maryland, Michigan, Tennessee, Pennsylvania, and/or Connecticut
• Compact, multi-state privileges preferred, not required
• Minimum of (5) years' experience as a Director of Nursing/Resident Care Director/Assisted Living Director
• Minimum of (3) years of nurse management experience, including hiring, coaching, performance management, and daily resident care operation supervision
• Minimum of (1) year experience with resident assessment and care planning
• High level of communication skills, both verbal and written
• Confirmed leadership experience - able to inspire and motivate others.
• Ability to show sincere compassion and demonstrate genuine concern for the physical and emotional needs of seniors and their families
• Ensures provision of services to the residents and validate that all Federal and State policies governing resident care are closely monitored and followed
• Evaluate community resident care schedules to ensure adequate staffing levels
• Function as care manager and resource person for the residents and their families
• Able to live out Commonwealth Senior Living's Noble selling purpose - "We improve the lives of seniors, their families, and each other"
Areas of Primary Responsibility• Serve as a resident care subject matter expert, acting as a point of contact for resident care-related inquiries.
• Plan and lead monthly resident care staff communication and information sharing meetings.
• Innovate and create programs for resident care staff to exchange knowledge and expertise.
• Address resident care issues and trends in communities and provide hands-on assistance for high-risk situations.
• Collaborate with Information Technology to ensure care technologies align with efficient processes.
• Identify, analyze, and report on key process performance metrics, collaborating with operations and sales to address issues.
• Develop, improve, communicate, and execute resident care policies, processes, and initiatives.
• Utilize resident care data to identify trends, potential problems, and opportunities for improvement.
• Conduct and review audits of our communities to identify physical environment, resident care services, safety practices, infection control and regulatory compliance.
• Assist with onboarding of new Resident Care Directors, Subject Matter Experts, Specialists and Community Team members.
• Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
• Oversees completion of skills competency training for resident care personnel.
• Provides support and tools to improve Community staff retention, onboarding and mentoring of new and current resident care staff. • Attends scheduled meetings and training sessions as required and needed for professional licensure.
• Models a business philosophy that treats every resident and family member as a personal customer.
• Communicates effectively with community personnel, including conducting entrance and exit conferences with Community leadership.
• Establish rapport with residents, direct care staff, and other managers in the communities.
• Provide education, training and/or competency to community personnel on resident care skills, resident care policies, and regulatory compliance.
• Collaborate with community staff one-on-one and/or in groups to understand specific needs, make recommendations and provide education/training regarding policies and procedures.
• Maintain/keep clear record keeping on a consulting visit form noting anything discovered, endorsed, and trained with follow up as indicated.
• Apply Commonwealth Senior Living clinical policies and exercise sound nursing judgment.
• Has familiarity and willingness to work with the senior population.
• Demonstrates ability to appropriately delegate responsibility with necessary authority without relinquishing his/her overall responsibility and accountability for the delegated task.
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Position will require travel and overnight stays in multiple states.• Other duties as assigned.
Physical/Sensory RequirementsMust be mobile and able to perform the physical requirements of the job. This position requires a variety of physical demands, including the potential for lifting greater than 50 lbs. Long stretches on one's feet, walking around is to be expected. Long stretches in a vehicle expected.
