POSITION AT A GLANCE
Status: Full-Time
Shift: Monday through Friday, 8:00am - 5:00pm
Location: Northwest Region - Buffalo, NY; Rochester, NY; Syracuse, NY; Utica, NY; Owego, NY; Scranton, PA
FLSA Status: Exempt
Pay: $180,000 to $265,000 per year
Reports to: Chief Operating Officer
SUMMARY
The Regional Vice President will lead the full regional P&L across Trucks, Trailers, Parts, and Service, aligning people, resources, and priorities to drive market share, customer retention, and profitable growth. As the senior regional leader, this role will integrate functional teams, strengthen cross-functional execution, develop leadership talent, and ensure the region operates as one coordinated business focused on customer and enterprise value.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
- Own the full regional P&L across Trucks, Trailers, Parts and Service, including revenue, gross profit, operating expenses, working capital and EBITDA.
- Directly manage the Regional Truck Sales Director, Regional Parts Director and Regional Service Director.
- Act as the senior regional customer and market leader, ensuring coordinated coverage of key fleets and major accounts across all three functions.
- Set regional priorities, resolve cross-functional conflicts and ensure resources are deployed against the highest-value customer and market opportunities.
- Drive truck market share, parts capture, customer retention, service responsiveness and overall regional profitability as an integrated scorecard.
- Own regional talent, succession, performance management and leadership development across Truck, Parts and Service.
- Ensure branches and service locations operate as shared regional assets rather than independent local businesses.
- Oversee the effective utilization of Arcadium across regional Sales and Parts operations to ensure customer relationship management, sales activity tracking, pipeline visibility, and accountability for business development initiatives.
- Partner with enterprise functional SVPs on execution of pricing, inventory, service, OEM and sales standards while providing local market input.
- Lead regional operating reviews and hold functional directors accountable for results, corrective actions and cross-functional collaboration.
- Escalate major capital, inventory, pricing or strategic account issues to the COO when enterprise tradeoffs are required.
- Adhere to and promote all existing health and safety policies in the workplace to reinforce the Hunter culture of a safe work environment
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The successful candidate must demonstrate:
- Strong business and financial acumen with the ability to manage a regional P&L, analyze financial and operational performance, identify trends, and implement corrective actions.
- Proven ability to lead multiple business functions and locations through senior-level leaders.
- Strong understanding of sales, parts, service, customer retention, market share, profitability, and operational performance within a dealership, transportation, automotive, heavy-duty truck, equipment, or related industry.
- Demonstrated ability to develop and execute regional business strategies aligned with overall company objectives.
- Strong leadership skills with demonstrated success developing leaders, building high-performing teams, managing performance, and establishing accountability.
- Ability to balance regional priorities with enterprise objectives and effectively partner with senior functional leaders across the organization.
- Strong customer relationship and market-development skills, including experience managing strategic accounts and resolving complex customer or business issues.
- Ability to make sound business decisions in a fast-paced environment involving multiple locations, competing priorities, and varying operational needs.
- Excellent interpersonal, communication, negotiation, and conflict-resolution skills.
- Ability to effectively communicate and collaborate with employees at all levels of the organization, including executive leadership.
- High level of integrity, professionalism, judgment, and accountability.
TRAVEL REQUIREMENTS
Frequent travel throughout the assigned region is required to maintain a strong leadership presence, support regional operations, meet with customers, and ensure alignment across locations and functional teams. The Regional Vice President is expected to regularly visit each location within the assigned region, generally at least two to four times per month or more frequently based on business needs.
Travel will include a combination of local, regional, and overnight travel. Overnight stays will be required based on location, proximity, customer and operational needs, meetings, and other business requirements. Occasional travel outside the assigned region may also be required for corporate meetings, OEM meetings, training, industry events, or other company business.
SUPERVISORY RESPONSIBILITIES
Directly supervises the regional functional leadership team, including the Regional Truck Sales Director, Regional Parts Director, Regional Service Director, and other regional leadership positions as assigned.
Provides overall leadership and accountability for employees and operations throughout the assigned region through direct and indirect reporting relationships. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include leadership selection and development; workforce and succession planning; establishing performance expectations; planning, assigning, and directing work; evaluating performance; coaching and developing leaders; recognizing performance; addressing performance or conduct concerns; resolving escalated employee and operational issues; and ensuring regional leaders effectively manage their respective teams.
EDUCATION AND WORK EXPERIENCE
Bachelor's degree in Business Administration, Management, Finance, Sales, Operations, or a related field from a four-year college or university required.
A minimum of 10 years of progressively responsible leadership experience is required, including significant experience leading multiple locations, business units, or functional areas. Prior experience with full P&L responsibility and demonstrated accountability for revenue, gross profit, operating expenses, working capital, and overall profitability is strongly preferred.
Experience within the heavy-duty truck, commercial vehicle, automotive, equipment dealership, transportation, distribution, or a related industry is strongly preferred. Experience leading or working across Truck Sales, Parts, and Service operations is highly desirable.
Must demonstrate the ability to develop and execute both short- and long-term business strategies, manage multiple priorities, lead through other senior leaders, and make effective business decisions using financial, operational, customer, and market data.
LANGUAGE SKILLS
Ability to read, analyze, and interpret complex business and financial reports, professional publications, technical information, policies, procedures, contracts, and governmental regulations.
Ability to prepare clear and effective reports, business correspondence, presentations, strategic plans, and other executive-level communications.
Ability to effectively present information, communicate business strategy, and respond to questions from executive leadership, managers, employees, customers, OEM representatives, vendors, and other business partners.
MATHEMATICAL SKILLS
Ability to analyze and interpret financial and operational data, including revenue, gross profit, operating expenses, margins, commissions, percentages, market share, inventory performance, working capital, budgets, forecasts, and other key performance indicators.
Ability to apply mathematical and financial concepts to evaluate business performance, identify trends, develop forecasts, assess opportunities, and support sound business decisions.
REASONING ABILITY
Ability to define complex business problems, collect and analyze relevant information, establish facts, evaluate alternatives, and draw sound conclusions.
Ability to exercise independent judgment and make timely decisions in situations involving multiple variables, competing priorities, limited standardization, and significant financial, operational, customer, or employee impact.
Ability to think strategically while maintaining appropriate attention to operational execution. Must be able to identify root causes, anticipate business implications, resolve cross-functional issues, and determine when matters require escalation to executive leadership.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License required; must meet company insurability standards
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, hear, and use hands to operate standard office equipment. The position requires frequent travel by automobile and may require air travel.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will work in a combination of office, dealership, parts, service, and customer environments and will frequently travel between company locations. The employee may occasionally be exposed to moving mechanical parts, fumes or airborne particles, outdoor weather conditions, and other conditions commonly associated with a heavy-duty truck dealership and service environment.
The noise level in the work environment will vary depending on the location and may range from low to moderate in office settings to moderate or occasionally loud in service, shop, warehouse, or dealership areas.
