Regional Vice President - Affordable Housing

Job Type

Full-time

Description

ACC Management Group, Inc. is seeking an experienced Regional Vice President to lead and mentor a team of Regional and Area Managers across our portfolio of affordable and market-rate communities; specifically in the southern part of Wisconsin (largest footprint in Dane County). This is a strategic leadership role for a seasoned multifamily property management professional who thrives on driving performance, maximizing NOI, and building strong, accountable teams. Working closely with the Vice President of Operations, the Regional Vice President will help shape company-wide strategy while ensuring properties meet operational, financial, and compliance goals. If you're a results-driven leader with deep affordable housing property management expertise and a passion for developing people, we'd love to hear from you.

Essential Duties

Leadership:

• Provide leadership and mentoring to a team of Regional/Area Managers to maximize NOI.
• Assist the VPO in identifying strategic direction for the department.
• Property visits 2 days per week.
• Conduct monthly KPI reviews, including Field Reports, with each Regional Manager.
• Participate in monthly and quarterly portfolio reviews with Executive Management, including quarterly bonus calculations.
• Create and maintain a professional environment, leading by example.
• Conduct Quarterly Regional Manager Meetings.
• Facilitate content and participate in Monthly Site Team Training Webinars
• Promote a positive and uplifting working relationship and environment that encircles the company culture and business ethics.
• Encourage new ideas, autonomy, and to think outside of the box to challenge individual growth and career driven goals.
• Establish metric driven expectations for the assigned regions and properties and monitor progress on a regular basis.
• Hold Regionals, Areas and On-site managers accountable for the performance and overall operations of the property.
• Coach Regional and Area managers on how to develop and effectively supervise their staff personnel.
• Develop and evaluate performance enhancement plans.
• Effectively lead and work in a collaborative manner with different work groups throughout ACC, including but not limited to Accounting, Compliance and Human Resources.
• Interview and proactively take part in the hiring process to build an effective and successful team. Generate and oversee the onboarding and training plan for all new hires and current employees for continued learning.
• Participate in the development and implementation of company policies and procedures and ensure compliance through portfolio.

Finance:

• Identify opportunities to increase revenue and to maximize net operating income.
• Manage the GPR process including creation, updates and implementation.
• Review and present operating budgets with Executive Management.
• Monitor budget variances and evaluate the need for change monthly.
• Review and seek owner approval on invoices/bids/contracts between $3,499 and $9,999.

Maintenance & General Operations:

• Review and understand all agreements established and ensure all properties are adhering and in accordance with such agreements.
• Manage capital improvements and availability of funds on hand.
• Review bids and scope of work environment for improvements. Approve or deny appropriately.
• Work with Regionals to ensure service contracts are current and in place as needed, including up to date CO.
• Ensure properties comply to all required health and safety regulations, including not limited to OSHA, local municipality and fire codes/etc.
• Maintain a current working knowledge and adhere to the Fair Housing laws, its policies and practices, in accordance with ACC Management Group policies and procedures.
• Provide assistance/strategic direction with acquisition/disposition of properties.

Customer Relations:

• Work with Regional Managers to resolve complex resident and employee concerns and complaints.
• Maintain relationships with all vendors, suppliers, and professional servicing the company and/or property.

Marketing:

• Manage marketing contracts, including but not limited to Apartments.com and ROOOF.

Office:

• Complete all assigned reports and/or projects to the VPO by the required deadline.
• Other duties and strategic initiative as assigned by the VPO.

Requirements

Knowledge, Skill & Ability Requirements

• Four-year degree in Real Estate, Business Administration, or other appropriate/related experience.
• Minimum of 10 years of multifamily multi-location property management experience.
• Comprehensive knowledge of project-based section 8 and section 42 housing programs and general understanding of other Federal/State housing programs.
• Knowledge and understanding of current and most accurate fair housing and Tenant Landlord laws.
• Adapts well to changing priorities and circumstances.
• Strong interpersonal skills with the ability to influence/coach.
• Successful team leader and team builder.
• Requires excellent verbal and communication skills. Must be able to create proposals/presentations. Must be articulate and proficient at communicating to a wide variety of audiences.
• Must be able to travel to multiple properties and locations throughout the company.
• Experience in preparing annual budgets and analyzing variance reports is required.
• Must be able to physically inspect the properties.
• Demonstrated track record of successfully leading high visibility and/or performance challenged properties. Advanced experience with computer software applications in word processing, spreadsheets, database and presentation software (MS outlook, word and excel).
• Experience with Onesite software is a plus.
• Maintain valid driver's license with acceptable driving record.
• Flexibility with working hours and longer days as needed.
• Ability to prioritize and possess efficient time management skills.
• Goal-oriented and team player.
• Ability to work independently under tight deadlines.
• Must be a strategic thinker and able to think creatively and clearly in high stress scenarios involving owners, employees and residents.
• Marketing knowledge and techniques in the industry.
• Exhibits a high degree of professionalism and respect through appearance and interactions with others. Ability to lift and carry up to 25 pounds unassisted and as needed.

Supervisory Responsibility

This position is required to supervise multiple Regional Managers and Area Managers.

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers & fax machines, filing cabinets/etc. Must have the ability to setup office in the employee's home; company provides equipment.

Physical Demands

The physical demands described are those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel. Must be able to reach with hands and arms and lift up to 25 pounds unassisted and as needed.

Travel

Travel is expected on a routine and frequent basis to assigned and designated property locations. Must also be able to travel to all Corporate and Regional meetings.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position, along with the qualifications one must possess to perform this job successfully.

Management has the right at any time to assign or reassign duties and responsibilities as they see fit. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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