Regional Vice Presidnet, Operations

Leadership & Direction:

• Lead regional teams to ensure all markets are fully operational and integrated into the company culture. 

• Establish clear expectations, provide necessary resources, and ensure managers have the tools and training to succeed. 

• Develop and mentor Regional and General Managers, providing ongoing feedback, guidance, and career development. 

• Recognize and reward desired behaviors, fostering personal and professional growth across the team. 

• Proactively manage risk and identify opportunities for improvement in safety, teammate development, client relationships, and operational processes. 

Operational Excellence:

• Execute company initiatives, ensuring alignment with overall corporate strategy. 

• Analyze regional performance using established KPIs, identifying areas for growth and improvement. 

• Lead and manage recruitment efforts to attract high-quality talent, ensuring a robust pipeline for future hiring needs. 

• Maintain and communicate the region's service capabilities, ensuring that diagnostic tooling and training align with operational needs. 

Client & Market Relations:

• Cultivate and maintain relationships with both internal and external clients and customers, capitalizing on market opportunities to expand market share. 

• Collaborate with customers, clients, and insurance carriers to ensure seamless service delivery. 

• Spearhead strategic relationships, enhancing the company’s visibility and market position. 

Team & Regional Management:

• Manage a geographically dispersed team, adapting to the unique challenges of a mobile service business. 

• Oversee the execution of workflow processes across multiple service lines, ensuring operational efficiency and service excellence. 

• Other duties as assigned to support business needs and growth. 

Leadership & Direction:

• Lead regional teams to ensure all markets are fully operational and integrated into the company culture. 

• Establish clear expectations, provide necessary resources, and ensure managers have the tools and training to succeed. 

• Develop and mentor Regional and General Managers, providing ongoing feedback, guidance, and career development. 

• Recognize and reward desired behaviors, fostering personal and professional growth across the team. 

• Proactively manage risk and identify opportunities for improvement in safety, teammate development, client relationships, and operational processes. 

Operational Excellence:

• Execute company initiatives, ensuring alignment with overall corporate strategy. 

• Analyze regional performance using established KPIs, identifying areas for growth and improvement. 

• Lead and manage recruitment efforts to attract high-quality talent, ensuring a robust pipeline for future hiring needs. 

• Maintain and communicate the region's service capabilities, ensuring that diagnostic tooling and training align with operational needs. 

Client & Market Relations:

• Cultivate and maintain relationships with both internal and external clients and customers, capitalizing on market opportunities to expand market share. 

• Collaborate with customers, clients, and insurance carriers to ensure seamless service delivery. 

• Spearhead strategic relationships, enhancing the company’s visibility and market position. 

Team & Regional Management:

• Manage a geographically dispersed team, adapting to the unique challenges of a mobile service business. 

• Oversee the execution of workflow processes across multiple service lines, ensuring operational efficiency and service excellence. 

• Other duties as assigned to support business needs and growth.