Regional Team Member Relations Specialist - All Regions

Overview

The Regional Team Member Relations Specialist reports to the Dir, TM Relations and is responsible for partnering with designated Human Resources operations partners to oversee key employee relations and compliance initiatives aligned to the broader organizational strategy, and work as a trusted advisor providing support and guidance to leaders of all levels. The Regional TM Relations Spec will serve as the TM Relations subject matter expert for their respective areas and will be responsible for partnering with the HR Operations team on the execution, administration, and delivery of TM Relations services including, but not limited to, conducting investigations, corrective actions, conflict resolution, climate assessments, and monitoring compliance programs. The Regional TM Relations Spec will also be accountable for specific functional work products of the department. This role performs required tasks and initiatives following the guidelines and procedures established, maintaining appropriate documentation and records, and delivering services in a professional and efficient manner. This role will provide prompt assistance to achieve high levels of customer satisfaction and an overall positive TM and client experience.

This positon supports all regions:  HMH Non acute sites and services including Physician Enterprise Clincs, Urgent Care, Corporate, Foundation and Joint Ventures

**This is a hybrid position based on business needs where physical site presence may be required**

 

Responsibilities

A day in the life of a Regional Team Member Relations Specialist at Hackensack Meridian Health includes:

• In partnership with HR Operations teams and in collaboration with Legal, conducts thorough investigations into TM concerns, some involving complex, high risk, and highly sensitive investigations including, but not limited, to allegations of harassment, workplace violence, discrimination, retaliation, employee misconduct, and provides recommended actions based on findings.
• Monitors the progress and completion of all corrective actions and progressive discipline flowing from internal investigations, including updating the HR internal tracking tool.
• Manages, advises on, and conducts investigations involving TMs both virtual and on site.
• Serves as a consultative partner and resource to the HR Operations teams on complex employment situations such as terminations, reductions in force, progressive discipline, corrective actions, performance improvement plans, and accommodations.
• Conducts climate assessments, and works with the TM Relations team to implement risk mitigation strategies in partnership with HR Operations.
• Partners with HR Operations to oversee the implementation of action plans stemming from investigation trends, compliance opportunities, engagement surveys, and climate assessments in support of enhancing our overall TM experience.
• Provides support to the HR Operations team on Joint Commission, Department of Health, or other surveys as needed. Implements tools and templates as needed.
• Supports the implementation of TM Relations and compliance initiatives as assigned
• Responsible for handling confidential and time sensitive material.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• Bachelor's degree in a related area or equivalent years of related HR experience.
• Minimum of 5 years of relevant HR experience, including a minimum of 4 years of experience in employee relations and conducting complex investigations.
• Working knowledge of US Federal and State Employment laws including, but not limited to, Title VII, ADEA, and FLSA.
• Sound critical thinking, problem-solving and negotiating skills, with the ability to apply those skills to a wide range of HR issues.
• Strong analytic skills and ability to present data to identify trends and offer strategic advice.
• Excellent communicator with ability to present information in a clear and concise manner orally and in writing to ensure others understand ideas. Able to appropriately adapt message, style, and tone to accommodate a variety of audiences.
• Objective, approachable, and able to interact effectively with all levels of employees both in person and virtually in a positive and respectful manner.
• Able to maintain the highest level of personal integrity and confidentiality.
• Adaptable and flexible, and motivated to drive results in a fast-paced environment where change is a constant, and can meet deadlines with a strong sense of urgency and adaptability.
• Proficient with either MS Office or Google productivity tools.
• Able to develop processes and manage multiple projects simultaneously.
• Able to support rollout of a proactive TM and labor relations strategy focused on building leadership skills to promote TM engagement.

Education, Knowledge, Skills and Abilities Preferred:

• Bachelor's degree in Human Resources Management, Labor/Employee Relations, or Business.
• Bilingual or multilingual verbal communication skills.

Licenses and Certifications Preferred:

• HR Certification.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!   

Starting Minimum RateMinimum rate of $97,011.20 Annually Job Posting DisclosureHMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.