Campers Inn RV is looking for a
Regional Service and Parts Director. This role is responsible for overseeing the locations parts and service managers through their day-to-day operations.
What We Offer- Ongoing career development opportunities: Specialized job training, certifications, and professional development, and assistance in continuing education
- Comprehensive health and welfare plan to all full-time employees (30+ hours/week), including:
- Major Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance (Basic, Supplemental, Spouse, and Child available)
- Employee Assistance Program (EAP)
- Paid Time Off
- Qualified retirement plan (401k) with Employer Match
- Fair and competitive compensation
Essential Job FunctionsThis list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Develop profitable fixed operations through agreed upon volume and productivity
- Work with department managers to improve profitability and efficiency with a focus on meeting departmental expense ratios, balance of internal/external/warranty work, and personal productivity
- Monitor technician and shop productivity to reduce inefficiencies and lost time
- Monitor and develop inventory control plans to increase turns and decrease obsolescence
- Assist in the development of the yearly budget, and track departmental performance against the budget
- Develop and manage a high performing staff, both in terms of performance and moral
- Live the company's core values and hold all employees accountable to those values
- Direct the hiring and training of departmental personnel
- Ensure training guidelines are met and individual/team developmental goals are accomplished
- Achieve and sustain a high level of customer satisfaction, hospitality, and loyalty
- Ensure a positive relationship with customers continues through friendly, knowledgeable, and helpful staff
- Develop customer referrals and repeat business through friendly and efficient service and by resolving customer issues in a timely manner.
Qualifications- Education:
- High School Diploma or equivalent is required
- License & Certifications:
- Valid Driver's License and good driving record are required
- Experience:
- Minimum of 5 years of experience in an automotive service department
- Abilities:
- Ability to read and comprehend instructions and information
- Ability to lead a team following the campers Inn vision and culture
- Excellent
communication and managerial skills
- Ability to operate the department profitably within dealership guidelines
- Knowledge of federal, state, and local regulations that affect the daily operations of the organization
- Proficiency in MS office
- Knowledge or ability to learn company system applications, such as Systems2K and other applicable software
- Ability to be able to reach above shoulders and lift a minimum of 50 pounds
- Ability to continuously engage in visual activities, such as use of computer, files, and reports
