The Sales Manager will support our Water Solutions & Services, Dewatering-Rental Division (legacy Godwin brand) and is responsible for the overall administration, execution, and continuous improvement of the sales management system. This role will cover our western region. This role develops and implements sales policies and procedures, manages a team of sales professionals, and ensures that sales activities are aligned with company goals and performance expectations.

The Sales Manager regularly reviews sales performance data, conducts sales meetings, maintains sales documentation, and ensures compliance with applicable industry standards and regulations. The role also works closely with cross-functional partners to support strategic initiatives, improve processes, and provide clear reporting and communication to senior leadership.

Responsibilities:

Sales Strategy and Planning
• Develop and implement strategic sales plans to achieve company goals and objectives
• Analyze market trends and customer needs to identify new sales opportunities
• Set sales targets and monitor team performance to ensure targets are met
• Create and maintain sales budget and forecast reports

Customer Relationship Management
• Build and maintain strong relationships with key customers and partners
• Monitor customer satisfaction and address any issues or concerns in a timely manner
• Identify and develop new business opportunities with existing and potential customers
• Collaborate with marketing and customer service teams to enhance the overall customer experience

Sales Analysis and Reporting
• Track and analyze sales data to identify trends and opportunities for improvement
• Prepare and present sales reports and forecasts to senior management
• Monitor competitor activity and market trends to adjust sales strategies as needed
• Utilize CRM software to manage and track customer interactions and sales activities

Product Knowledge and Training
• Stay up-to-date with industry developments and market trends
• Thoroughly understand company products and services to effectively communicate their value to customers
• Train team members on new products and sales techniques to improve their knowledge and skills
• Participate in product development and provide feedback from the sales team perspective.

Team Management:
• Lead and manage a team, providing guidance, feedback, and support.
• Set goals and KPIs for team members and monitor performance.
• Foster a positive and collaborative work environment.
• Develop and implement training programs to keep team members updated on trends and strategies.

High Impact Behaviors:
• Strategic Decision Making: A manager must be able to assess complex situations, consider long-term implications, and make decisions that align with the organization’s vision and goals. This involves critical thinking, foresight, and the ability to balance various stakeholders’ interests.
• Effective Communication: Clear and transparent communication is vital for a manager. This includes articulating vision, expectations, and feedback in a way that motivates and engages team members. It also involves active listening and openness to input from all levels of the organization.
• Fostering Team Growth: A high impact manager invests in the development of their team members. This behavior includes mentoring, providing opportunities for professional growth, and creating an environment where continuous learning is encouraged and valued.

Qualifications:
• Bachelor’s in Business, Marketing, or related field, with at least 5 years experience., with at least 2 years experience as a people manager or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• Strong technical skills with proficiency in sales tools and software (e.g., SalesForce, CRM systems)
• Experience in developing and implementing sales strategies and plans
• Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively.
• A strategic thinker with a test and learn approach to marketing efforts and process improvements.
• Resource Allocation: Allocate personnel, tools, and other resources efficiently to achieve project goals. Balance competing priorities and adapt as needed.
• End-to-end Project Management: Lead improvement projects from initiation to completion. Monitor progress, address challenges, and ensure timely delivery of measurable results.

Salary:

The estimated salary range for this position is $130,000 to $150,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range.  At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement. 

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