Department: Sales & Marketing
Reports to: Director of Sales
Job Summary:
The Regional Sales Manager owns all sales activities within the defined region of responsibility and is the key to developing, strengthening and maintaining existing and new customer relationships in order to generate sales growth for the complete SAMSON portfolio of products and services. This includes holding face-to-face customer interactions, facilitating lunch and learns, resolving customer service issues, following up on proposal activities, as well as understanding the customer applications and requirements. Reporting to the Director of Sales, the Regional Sales Manager is responsible for selling the full range of products and services to achieve and surpass their targets in their respective regions of responsibility as well as carrying out their respective business plans and following corporate strategy. In this role, the Regional Sales Manager is also required to interact and support the sales channel that operates within the defined region and to liaise with and support and collaborate with other departments, always in the pursuit of customer service excellence.
CORE RESPONSIBILITIES
Provide Customer Service Excellence:
- Grow opportunities pipeline and sales for the defined region
- Communicate & collaborate directly and pro-actively with existing and new customers and Sales Channel
- Plan and execute business development activities within defined region, including work towards adding SAMSON to customer Approved Manufacturer Lists (AMLs) and guide form specifications
- Lead and opportunity management and qualify companies within the defined region
- Track all customer communication in the Customer Relationship Management (CRM) program
- Conduct Sales Meetings, Lunch & Learns, as required
- Attend customer visits scheduled by the sales channel, as required
- Follow-up on all proposals directly or in collaboration with the Inside Sales Team and sales channel
- Attend webinars, meetings and training, as required
- Complete expense reports on a monthly basis using online tools
- Plan territory coverage in the most time efficient manner possible
- Provide technical support with documentation, drawings, customer training, site visits and
demonstrations
- Promote and educate clients on the SAMSON portfolio of products, services, and solutions
- Collaboration with other regional sales managers, sales leadership, and other departments
Other Duties:
- Comply with OHSA, company policies and procedures, and safety practices to ensure the safety of every worker performing on duty to SAMSON
- Adhere to SAMSON's Quality standards and code of conduct policy
- Participate in all company required training
- Other duties as assigned by management
QUALIFICATIONS
- Prior experience in Industrial or Process Automation sales (5+ years)
- Technical knowledge of Valves, Actuators, and other control components a preference
- Managing sales cycles between 6 weeks and 2 years
- Previous experience managing a defined region with direct accounts and sales channels
- Previous experience utilizing a CRM with all customer interactions
- An energetic self-starter with the desire to achieve challenging objectives and think outside of the box
- Advanced oral and written communication in English (French is an asset) with strong presentation skills
- Strong Customer Service orientation and skillset
- Problem-solving skills and adaptability to deal with conflicts, setbacks and change
- Detail-oriented person with analytical ability and listening skills and an innovative problem-solver
- Strong MS Office knowledge and computer skills
- Ability to work in a team environment
- Strong organizational skills to deal with occasional heavy workloads and multi-tasking
- Valid Canadian Drivers license
Required Education:
- Post-Secondary Degree or Diploma from an accredited college or university in Business, or engineering, or equivalent
Description of the Work Environment:
- Home Office, Office, and visits to customer operations or production facilities
Required Travel:
- 50-80% away from the office but within defined region, 20-30% overnight trips within Canada. Possibility of overseas travel
Work Schedule:
- 8:30am to 5:00pm, but hours will vary according to the requirements of sales activities
We appreciate your interest in joining our team. Please note that candidate must be legally authorized to work in Canada, as we are unable to provide sponsorship at this time. We thank all applicants for their interest; however, only those selected for further consideration will be contacted.
