DESCRIPTIONCOURTESY NOTE: This role may reside within the NY, PA, Tri-State and New England geographical regions, with expectations of frequent travel to our Headquarters in Conklin, NY as well as customer locations, predominantly within region.
SummaryThe Regional Manager develops territory strategy to increase sales and grow market share in the Northeast U.S. This role identifies and develops new customer accounts, develops a project pipeline, and expands existing accounts. Manages a network of sales channel partners to increase growth and develop key account strategies. Prepares customer proposals, makes sales presentations, ensures customer specification alignment, and coordinates after sale support services.
Principal Accountabilities (Functional)- Develops territory strategy to increase sales pipeline, business volume, and Universal market share.
- Identifies and develops new accounts, develops and executes penetration strategies for defined target accounts, expands Universal's position and supports existing accounts within the assigned territory.
- Manages and develops assigned sales channel partners via attention to the partners' account activity, technical support and assists with sales closure.
- Diagnoses customer needs and works with Product Divisions to develop solutions that demonstrate and enable Universal's capability to meet those needs.
- Prepares customer proposals, quotes, presentations, and reports.
- Arranges and accompanies customers and channel partners on visits to Universal and existing customer facilities to demonstrate Universal equipment and systems.
- Works with Product Divisions and Customer Order Center to ensure contract review process is completed, clearly defining customer equipment and delivery requirements and Universal's commitments to the customer.
- Works with Product Training, Field Engineering and Product Divisions to schedule customer training, equipment acceptances, installation services, and after sales technical support requirements.
- Monitors customer satisfaction levels and resolves issues with the appropriate Universal personnel and thorough use of the corporate corrective action process.
- Gathers and reports industry, market and competitive data to the Product Divisions and Area Operations GM in their reporting region.
Minimum Requirements- Bachelor's Degree in a technical or business field OR a level of understanding of sales normally associated with college-level courses.
- Minimum 5+ years selling experience of capital equipment into the electronics assembly industry OR 7+ years of Applications Engineering experience in the electronics assembly industry will also be considered.
- Strong oral, written and interpersonal skills, and the ability to make effective customer presentations.
- Experience in channel partner management preferred.
Physical Demands- Requires the ability to use a computer on a frequent basis.
- Travel to Universal's corporate offices and regional customer sites up to 50% is anticipated.
Target Annual Base + Commission: $160,000 - $187,000 + Robust Benefits
NOTE: Target Total Compensation will be driven by individual geographic market in the Northeastern U.S., with higher cost of living markets such as NYC, Boston, Philadelphia etc. taken into consideration.
~ What "U" Can Do For You ~Rewards Package:- Competitive Compensation, 401k Retirement Contribution Matching, Health Savings Options with Monthly Company Contributions and Investment Capability, Flexible Spending Options, Objective Merits, and Relocation Assistance.
Career Development:- Relevant Tuition, Upskilling, and Certification Reimbursement, Mentorship, Merit System, Educational Institution Relations.
Work/Life Balance:- Competitive Paid Time Off, Paid Holidays, and Wellness Hours.
Health & Wellbeing:- Comprehensive Medical, Dental, Vision, Life, Disability, Employee Assistance Plan ("EAP") and Other Supplemental Coverage Options.
Company Culture:- Professional and Respectful Work Environment Driven by Our "6-C's" Core Values: Customer-Centric, Collaboration, Creativity, Character, Courage, and Community.
REQUIREMENTS 
