POSITION SUMMARY:The Regional Sales Manager, Enterprise (East Coast) drives capital sales and adoption of Ekso Bionics technologies within the assigned territory. Responsibilities include but are not limited to: cold calling, account development, clinical demonstrations, training coordination, and relationships management across rehabilitation partners/networks. The role combines strategic business development with hands-on clinical and customer engagement to achieve quarterly sales goals and ensure customer success. Prefer candidates with experience in the rehabilitation sector.
ESSENTIAL JOB FUNCTIONS: - Meeting Sales Goals as set by Ekso Bionics each quarter and on an annual basis
- Responsible for client satisfaction and for creating positive customer experience - pre- and post-delivery.
- Responsible for all communication to the institutional accounts in the sales region and for all activities that will be conducted at the Enterprise level.
- Participating in sales plan preparation.
- Plan, drive and implement various sales activities with potential customers including demonstrations, customer / clinical events, conferences and product demonstrations.
- Participate in trade shows and other marketing as appropriate.
- Manage customer data, opportunities, pipeline, and forecast in Salesforce and to internal management with high accuracy
- Collaborate and communicate with Clinical Sales Application Specialist to ensure excellent communication to and experience with customers.
- Coordinate product issues with customer service and field service organization to ensure customer satisfaction and ongoing product utilization
- Participate in regular sales and marketing, corporate and other meetings, as required
- Promote seamless communication between internal teams including but not limited to: Sales Support, Care Coordination, Clinical, and Customer Service teams
- Use CRM tool effectively to track activities, to report and track pipeline and opportunity progress, and provide market insights
- Other sales and customer related activities as assigned.
POSITION REQUIREMENTS: - Minimum 4-6 years of proven success and experience in rehabilitation sales or medical device capital sales.
- Self-driven and innovative problem solver of complex challenges.
- Self-motivated, self-starter able to execute crisply with minimal direction.
- Ability to identify new opportunities for selling products and services.
- Ability to engage customers, new and old, in expanding opportunities with existing products.
- High level of influencing, relationship building, negotiating and closing skills.
- Ability to manage multiple customers; is extremely organized, with proven data tracking capabilities.
- Ability to work in complex customer (business to business) buying centers / selling situations (multiple people influencing the buying decision).
- Superb verbal, written, and graphical communication abilities.
- Exceptional customer relations / service skills.
- Must possess a high sense of urgency, initiative and common sense. Must present a professional demeanor and demonstrate an ability to work with a diverse group of individuals.
- Must be energetic, work quickly and efficiently with detail and accuracy; able to effectively manage multiple priorities in a fast paced and dynamic environment.
- Must be computer literate and must be proficient with all standard office equipment.
- Proficient with CRM systems, Salesforce preferred, and standard business software
- Must have excellent verbal and written communication skills. Requires effective communication, persuasion and technical skills to develop, present and implement ideas to corporate management and customers.
- Must work independently and be able to prioritize numerous duties. Ability to tolerate ambiguity across situations.
- Prior managerial experience preferred.
EDUCATION: - Bachelor's degree in Business or Healthcare related field.
- Licensed in Physical or Occupational Therapy preferred.
PHYSICAL REQUIREMENTS: - Must be comfortable with working remotely and frequent travel, navigating through cities of customer sites and events.
- Comfortable with at least 50% travel.
- Must be able to lift 50-75 lbs.
