OverviewThe Regional Property Manager is responsible for overseeing and managing the overall performance and profitability of a portfolio of properties within a designated region. The RPM is responsible for overseeing budget, expense management, and financial goals while consistently providing owners and residents with the highest quality of service and support possible.
Responsibilities
- Develops and implements a marketing/operational plan to achieve or exceed occupancy and financial goals for each property.
- Monitors and reports on financial and operational aspects for each property to the Owners, Asset Management and Operations and takes corrective action when appropriate.
- Makes recommendations to Owners, Asset Management and Operations regarding capital improvements and operational matters.
- Must be attentive and advise on potential fee management opportunities that may exist in his/her markets.
- Implements company policies and procedures and monitors occupancy, expenses, and delinquencies at each property on a weekly basis.
- Conducts on-site inspections and approves invoices and service contracts.
- Determines rental rates and concessions based on market conditions.
- Reviews, submits, and presents annual budget for each property.
- Analyzes financial statements and provides variance reports to Owners monthly.
- Ensures that all on-site policies and procedures are being performed per company policy.
- Develops and/or reviews annual budgets including capital expenditures.
- Submits policy deviations and all legal matters of the property.
- Reviews and submits unbudgeted expenditures over $5000
- Hire, manage and leads staff who oversee property management operations.
- Coach and mentor members of the property management team, while ensuring managers are effective at managing people at every level the organization.
- Support managers through management development and supervisory programs.
- Ensure effective onboarding and training plans for all new hires.
- Hire and develop exceptional talent to meet current and future staffing needs.
- Fosters strong interdepartmental relationships and collaborates with other departments such as Asset Management, Accounting, and the People team.
Qualifications
- Bachelors degree
- Fluent in Spanish and English
- CPM or CAPS designation preferred
- 10+ years related experience in multifamily property management
- Experience working for a REIT preferred.
- Current supervisory experience must include oversight of multiple direct reports
- Ability to effectively analyze financial statements and budgets
- Ability to work in a fast-paced, collaborative, and results driven environment
- Exceptional organizational skills and verbal and written communication
- Track record of being highly responsive to tenants and maintaining exceptional tenant satisfaction
- Excellent, analytical, critical thinking and decision-making capabilities
- Effective and nimble problem-solving capability
- Ability to build collaborative, productive teams both with internal and external groups
- Ability to interact effectively with Owners, Residents, and Staff
- Ability to define problems, collect data, establish facts, and draw valid recommendations and conclusions
- Ability to professionally and promptly respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
#ARIUM
Total Rewards
The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 20 hours per week are eligible to participate in The RMR Group’s benefits plans, including:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life & Disability Insurance
- Health Savings Account (HSA) & Flexible Spending Plans (FSA)
- 401(k) Plan with Employer Match
- Holidays, Vacation & Sick Time
- Parental Leave
- Tuition Assistance
- Matching Gift Program
- Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance
The estimated base compensation range for this position is $130-140K per year. RMR considers several components including an individual's skills, qualifications, experience, internal equity, and market data.