We are currently hiring for a
Regional Operations Specialist for our New Hampshire and Vermont facilities. This will be a full time position.
This role is 90% remote & 10% local onsite travel. The
Regional Operations Specialist is responsible for overseeing day-to-day operational execution across assigned sites, ensuring efficient scheduling, staffing, administrative workflows, and customer coordination. This role partners closely with the Regional Leadership to deliver high-quality patient care, operational efficiency, and strong customer relationships. The position emphasizes regional coordination, workforce management, and administrative excellence, while supporting performance, compliance, and continuous improvement initiatives
Specific duties include, but are not limited to:- Regional Operations & Scheduling Management. Develop and manage site schedules, including real-time adjustments for callouts and volume fluctuations. Coordinate PTO, coverage logistics, and staffing alignment across multiple sites
- Administrative Operations & Reporting. Payroll and overtime tracking, invoice auditing and cancellation management Supply (USD) ordering and tracking. Maintain accurate documentation and ensure timely completion of administrative deliverables
- Customer Support. Prepare materials and insights for customer meetings and reviews, Coordinate communication between internal teams and external partners, Support escalation and resolution of operational issues impacting customers
- Workforce Management. Participate in interviewing, and onboarding of patient coordinators; train and mentor new team members on operational processes and systems.
- Site Management. Responsible for maintaining Up-to-date postings and documentation, preventative maintenance scheduling (units, injectors, safety equipment), monitor site-level quality activities including drills, audits, and compliance readiness and ensure interim site documentation is complete and aligned for leadership review
- Other duties as assigned
Position Requirements:- High School Diploma or equivalent experience required.
- Strong knowledge of scheduling, staffing logistics, and administrative workflows
- Experience with payroll, reporting, and operational coordination
- Knowledge of regulatory standards (Joint Commission, CMS, ACR)
- Excellent communication and organizational skills
- Ability to manage multiple sites and priorities simultaneously
Preferred:- 3+ years of experience in healthcare operations, radiology, or medical office setting - I think 3+ years in healthcare operations could be preferred
- Experience in mobile imaging or multi-site healthcare environments
At Akumin, we invest in the well-being of our employees, so you can bring your best self to work each day. You can expect to see the following benefits:
- Cross training opportunities
- Medical, dental, and vision insurance
- HSA accounts with employer contributions
- 401(k) eligibility with employer match
- Defined PTO and sick time programs
Eligibility for benefits will vary based on role type and hours worked.
The estimated hourly pay range for this role in New Hampshire is $61,985.00- $111,550.00. Actual compensation depends on experience, skills, location, and other factors such as internal equity and budget.
