4+ years in a fast-paced environment, preferably in a school setting
Experience in developing and overseeing policies for multiple sites
Proven ability to lead cross-functional projects
Strong organizational skills with attention to detail
Effective communicator with diverse stakeholders
Commitment to racial and educational equity
Responsibilities
Lead development of emergency procedures and resources for student safety
Coordinate annual emergency preparedness training across schools
Provide real-time support during emergencies on campuses
Ensure compliance with safety and procurement regulations
Oversee vendor relationships and quality control processes
Manage procurement systems and assist school teams with purchasing
Support project management for school moves and co-located campuses
Benefits
100% of healthcare premium costs covered by employer
Life insurance and 401(k) plan with up to 6% match
Generous time off program including 22 holidays
Flexible spending account and EAP
Voluntary benefits like Supplemental Life and Short Term Disability
Full Job Description
The Opportunity
The Regional Operations Manager plays a critical role in advancing operational excellence across KIPP SoCal Public Schools by leading the development, standardization, and implementation of policies and procedures in key functional areas such as emergency preparedness, student safety, and procurement. This role ensures compliance with organizational and legal standards while providing high-level support to school operations teams. By engaging stakeholders across the organization and centralizing operations work where possible, the Regional Operations Manager is a key driver in the execution of KIPP SoCal's operations vision to create safe, efficient, and equitable learning environments for all students.
Emergency Preparedness and Response, Student Safety, and Procurement (55%)
Lead the on-going development and improvement of standardized emergency procedures and resources to ensure the day-to-day safety of all students, team-members and visitors.
Coordinate and facilitate annual Incident Command System training, lockdown training, the Great Shake drill, and beginning-of-year emergency preparedness training across all schools and regional teams.
Respond to and support school/regional teams in real-time as emergencies arise on school campuses.
Provide oversight and accountability to ensure compliance with all local, district, state and federal laws and regulations governing emergency preparedness, student safety, and procurement; oversight includes (but is not limited to):
Monthly emergency preparedness drills
Comprehensive School Safety Plans
Emergency Action Plans
Business Continuity Plan
Emergency supplies
Oversee key operational vendor relationships (e.g., furniture, office supplies, uniforms, curriculum) and develop effective quality control processes to ensure vendors are providing quality and continued service to all schools.
Oversee and streamline procurement processes and billing processes (including annual region-wide curriculum ordering and classroom furniture ordering) and assist school teams with purchasing as needed
Create and manage users on all procurement systems (Amazon Business, Staples, ParentSquare, EZ Cater, InstaCart, etc.) and provide support to school teams with troubleshooting and navigating procurement softwares/systems.
Act as the liaison between school teams and the regional Finance Team to proactively and reactively address questions and challenges as they arise.
Act as the liaison with the Expanded Learning Team to ensure all aspects of emergency preparedness, student safety, and procurement are implemented during after-school/intersession program.
Identify, codify and share best practices in school operations, including documenting standard operating procedures for schools.
Oversee the project management of school moves (new facilities, additional classrooms, etc.)
Support schools that are moving to a co-located campus with the annual process of applying for Prop39, including signature collection and data input/validation/reporting.
Design and facilitate training sessions for Assistant School Leaders of Operations, Expanded Learning Managers, and other school-based team members.
Maintain KIPP SoCal's operations website to facilitate access to resources and best practice sharing for school-based operations teams.
Manage/support with maintaining the weekly operations bulletin, KIPP SoCal operations' team google drive, operations website, and other forms of resources/communication
Perform monthly data updates on regional compliance dashboards to support progress monitoring across the region
Manage/support with managing the logistics of events for the regional operations team, including but not limited to professional development for operations teams, annual operations retreat, offsite meetings, and region-wide staff appreciation activities
Provide on-the-ground operations support for schools as needed, including but not limited to:
School-site support of emergency preparedness
Arrival and dismissal support
Front office administration
Support special projects and other tasks as instructed by the Associate Director of Regional Operations
Transportation, Visitors/Volunteers, Field Trips/Events (10%)
Manage the policies, procedures, and resources across the operational areas of transportation, visitors/volunteers, and field trips/events
Oversee and manage key vendor relationships (e.g., student transportation providers, bus companies, host sites for field trips, etc.)
Manage the regional planning and provide oversight of annual KIPP Experience field trips
Support school teams with transportation related needs, including sourcing/booking transportation for students
Qualifications
Bachelor's degree or comparable required
4+ years of work experience in a fast-paced, high-capacity work environment (preferably within a school setting) with a strong background in project management or charter operations role
Experience developing, implementing, and overseeing policies and procedures for multiple sites
Demonstrated ability in leading projects in collaboration with a cross-functional team, including coordinating work and driving change at all levels of the organization
Strong organizational skills, attention to detail, and demonstrated ability to manage multiple projects simultaneously and adapt to changing priorities
Effective teamwork orientation with the ability to communicate and build relationships with multiple constituencies, including KIPP SoCal team members at all levels of the organization and third party vendors
Strong problem solving and critical thinking skills; Systems thinker with an aptitude for proactively building systems
Comfort with ambiguity and working in a fast-paced, entrepreneurial environment
Motivated and self-directed; demonstrated initiative, leadership, and tenacity
Intermediate experience using Google Workspace, including Google Sheets, Slides, and Drive
A demonstrated passion for improving K-12 public education
Possesses a deep commitment to both racial and educational equity; supports the building of an organization that reflects the community KIPP serves; holds self and others on team accountable for centering equity
Willingness to travel between school sites across Southern California (current footprint: greater Los Angeles County and San Diego)
Ability to quickly respond and provide remote support in emergency situations at school campuses (sometimes before/after regular school day hours)
Preferred: Experience with Amazon Business or similar procurement platforms
Preferred: Experience with field trip or student transportation logistics
Physical Requirements
The usual and customary methods of performing the job's functions require the following physical demands:
Must be able to travel to regional office and school sites (Los Angeles + San Diego) - valid driver's license and dependable transportation needed
Working with Us Means the Following Perks
KIPP SoCal Public Schools offers a competitive salary commensurate with experience in a similar position. The salary range for this position is $76,472 to $110,885. New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint of $93,678.50 depending on qualifications, internal equity, and the budget allocated for this role.
100% of healthcare premium costs covered by employer, dependents added at 50% of cost
KIPP SoCal life insurance401(k) plan with up to 6% match by KIPP SoCalVoluntary Benefits (Supplemental Life, Accident, Short Term Disability, etc.)
Generous time off program includes 22 holidays, sick leave and vacationOther great benefits (Flexible spending account, EAP etc.)
About KIPP SoCal Public Schools
The Knowledge is Power Program, commonly known as KIPP, is a network of free open-enrollment college-preparatory schools in low income communities throughout the United States. KIPP is America's largest network of charter schools. The head offices are in San Francisco, Chicago, New York City, and Washington, D.C.
KIPP was founded in 1994 by Mike Feinberg and Dave Levin, two Teach For America corps members, influenced by Harriett Ball. KIPP was one of the charter school organizations to help produce the Relay Graduate School of Education for teacher training.
KIPP began in 1994 after co-founders Dave Levin and Mike Feinberg completed their two-year commitment to Teach For America. A year later, they launched a program for fifth graders in a public school in inner-city Houston, Texas. Feinberg developed KIPP Academy Houston into a charter school, while Levin went on to establish KIPP Academy New York in the South Bronx. In February 2018, Feinberg was removed from his position at KIPP due to sexual misconduct allegations involving a KIPP middle school student in the late 1990s and two KIPP employees in the early 2000s. Feinberg denied the accusation by the middle school student, and reached a financial settlement with one of the two KIPP employees.
