Hitachi Vantara Corporation

Regional Operations Manager

Hitachi Vantara Corporation • $90K — $120K *
South Boston, VA 24592In-Person
Technical Services
5 - 7 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • Must have work authorization to work in the U.S.
  • Bachelor's degree with 5 years of Service Operations or Project Management experience, or Associate degree with 7 years, or High School Diploma/GED with 9 years of relevant experience
  • Preferred: 5 years of transformer service or power product field service experience
  • Preferred: Direct customer interaction experience
  • Preferred: Excellent communication, organization, and presentation skills
  • Preferred: Strong troubleshooting and problem-solving abilities
  • Preferred: Experience managing field service personnel

Responsibilities

  • Manage planning and execution of regional service activities according to customer agreements
  • Monitor service execution against schedule, quality, cost, and customer satisfaction targets
  • Allocate and coordinate work based on order specifics and team competencies
  • Ensure materials and warranty classifications support effective service delivery
  • Collaborate with sales and service teams for customer satisfaction and regional growth
  • Support continuous improvement with service data and customer feedback
  • Organize and supervise the development of Service Engineers and Technicians

Benefits

  • Opportunities to work on innovative energy technologies
  • Collaborative work environment with industry professionals
  • Access to learning platforms and career development programs
  • Competitive health and retirement benefits
  • Paid leave and flexible work arrangements
Full Job Description
Location:
South Boston, Virginia, United States of America

Job ID:
R0122221

Date Posted:
2026-03-10

Company Name:
HITACHI ENERGY USA INC

Profession (Job Category):
Engineering & Science

Job Schedule:
Full time

Remote:
No

Job Description:

The Opportunity

In this role, based in South Boston, Virginia, you will supervise a regional team of Service Engineers and Service Technicians supporting Hitachi Energy's Service Business. Your work will focus on delivering timely, high-quality, and cost-effective service offerings, solutions, and projects-including field service and repair-across the assigned region. You will contribute to the execution of the service strategy by coordinating service activities, providing project management support as needed, and ensuring consistent performance against customer commitments. With accountability for regional execution and financial outcomes, you will balance operational priorities, resource planning, and customer needs to support reliable service delivery and sustainable regional performance.

How You'll Make an Impact

  • Manage planning and execution of regional service activities, both on-site and off-site, aligned with customer agreements
  • Monitor service execution across schedule, quality, cost, margin, and customer satisfaction targets
  • Allocate and coordinate work based on order content, delivery timelines, competencies, and workload
  • Ensure materials, components, and warranty classifications support effective service delivery
  • Collaborate with sales and service teams to support customer satisfaction, retention, and regional growth
  • Support continuous improvement by applying service data, customer feedback, and digital service tools
  • Ensure service findings are communicated to product and system teams to support ongoing improvement
  • Organize, supervise, and develop Service Engineers, Service Technicians, and subcontractors, including certification and competency alignment
  • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.


Your Background

  • Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
  • Bachelor's degree and 5 years of Service Operations or Project Management experience; or
    Associate degree and 7 years of Service Operations or Project Management experience; or
    High School Diploma / GED and 9 years of Service Operations or Project Management experience
  • Minimum 5 years of transformer service or power product field service experience preferred
  • Experience interacting directly with customers preferred
  • Excellent communication, organization, and presentation skills preferred
  • Demonstrated background in troubleshooting and problem-solving preferred
  • Experience managing field service personnel, including time reporting and performance assessments preferred
  • Ability to travel up to 25% preferred


About Hitachi Vantara Corporation

Hitachi, Ltd. Careers

Joining Hitachi, Ltd. presents an unparalleled opportunity to advance one's career at the forefront of technological innovation and leadership. As a global leader in the industry, Hitachi, Ltd. offers a plethora of job opportunities that cater to a diverse range of skills and professional interests.

Explore Career Opportunities

Hitachi, Ltd. is actively hiring talented individuals who are eager to contribute to various sectors such as information technology, energy, healthcare, and more. The company values diversity and inclusiveness, ensuring that all team members from different backgrounds have the opportunity to thrive.

Professional Growth and Development

At Hitachi, Ltd., career growth is a priority. The company supports professional development through comprehensive training programs and leadership development initiatives designed to foster innovation and strategic thinking. Employees are encouraged to take charge of their career trajectories, benefiting from Hitachi, Ltd.'s commitment to professional growth and leadership.

Internship Programs

For those starting their careers, Hitachi, Ltd. offers robust internship programs that provide a practical, hands-on introduction to the company's operations and culture. Internships are a stepping stone to full-time employment, offering invaluable networking opportunities and a chance to work on real-world projects.

Inclusive Company Culture

The culture at Hitachi, Ltd. is built on a foundation of respect and empowerment. The company champions a supportive environment where every employee’s contribution is valued. Diversity training programs are integral, ensuring a workplace where everyone can perform at their best.

Benefits and Rewards

Employees at Hitachi, Ltd. enjoy a range of benefits designed to support both their professional and personal lives. From health and wellness programs to flexible working conditions, the company is committed to providing a balanced work environment.

Join the Team

Hitachi, Ltd. is looking for passionate, curious, and innovative individuals to join their team. Explore open positions that match your skills and interests. Hitachi, Ltd. seeks creative, solution-driven team players who are ready to make an impact.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Hitachi, Ltd. By fostering a culture of innovation and leadership, Hitachi, Ltd. continues to lead as a pioneer in the industry, offering careers that are not just jobs, but pathways to personal and professional fulfillment.
Learn more about Hitachi Vantara Corporation
Size
23,095 employees
Industry
Information Technology
Founded
2017
NASDAQ
HCHMY
* Ladders Estimates

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