About the TeamDoorDash Drive is looking for you to join our team as a Regional Operations Manager, Parcel on our New Verticals team. DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. The business line you'll be supporting is fast-growing, fast-paced, and is obsessed with efficiency. We are looking for someone to manage daily site regional operations via our 3P relationships.
About the RoleThe Regional Operations Manager, Drive (Parcel) will own the day-to-day operations in a specific region within the U.S. They will work with both internal and external stakeholders to manage site operations. This role reports directly to the Senior Manager, Parcel. We expect this role to be up to 40% travel.
You're excited about this opportunity because you will...- Own: From first principles, you will oversee the day-to-day operations of 15-20 locations, ensuring all site processes run smoothly, efficiently and safely.
- Strategize: Design, build, and execute process improvement projects to drive operational efficiencies and improve service quality and reliability.
- Delight customers: Work cross-functionally with central teams to ensure your portfolio of sites offer customers the best experience on each and every order and your team is equipped with the tools, resources and support needed to achieve these goals.
We're excited about you because...- You solve problems from first principles. You're excited to solve problems in innovative ways and you resist "this is how it's always been done" thinking.
- You're unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous startup environments.
- You're analytical. You let data win arguments. You are a data-driven problem solver with excellent Excel / Google Sheets / data analysis skills.
- You're a proven leader. You have 5+ years of leadership experience and have managed leaders in an operations heavy environment.
- You go high and you go low. You're able to flex between day-to-day operational details and strategic planning. You're able to take insights from time spent on the floor and distill them into actionable and scalable initiatives for the business.
- You act like an owner. You take initiative to drive incremental improvement to the operation and manage the business as if it were your own.
- You have 4-6+ years' experience in on-the-ground warehousing or logistics, preferably in the 3PL space.
- You have familiarity with SQL.
- You have a Bachelor's Degree.
- If internal, you qualify for internal mobility guidelines.
Bonus Points:- You have experience starting or scaling a successful start-up.
- You have a demonstrated interest in logistics, on-demand services, and marketplaces.
- You have multi-unit management experience
- You have experience working with 3PLs
- You have built and trained high performing teams.
Applications for this position are accepted on an ongoing basis
CompensationThe successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$105,400-$155,000 USD
