The Role Ready to lead operations across a growing multi-state region? Capital Pump & Equipment is looking for a Regional Operations Manager to guide our Branch Managers across Arizona, Nevada, and Utah. You'll drive operational excellence, strong financial performance, and exceptional customer service.
Reporting to the VP of Operations, you'll provide strategic oversight of branch operations, budgets, talent decisions, and fleet performance. You'll make sure every branch runs safely, efficiently, and consistently, and you'll lead the continuous improvement that helps the region grow. This is a hands-on, on-the-road role: expect to spend up to 80% of your time visiting branches.
Key Responsibilities- Lead, coach, and hold accountable Branch Managers across AZ, NV, and UT, ensuring each branch meets its operational, financial, and safety goals.
- Own branch budgeting, cost control, financial performance, and resource allocation.
- Approve hiring, terminations, and disciplinary actions for branch staff in partnership with HR.
- Ensure branches follow company processes, SOPs, and safety standards, including OSHA and state-specific regulations.
- Oversee fleet operations, including maintenance, utilization, DOT/MVD compliance, and cost effectiveness.
- Serve as the escalation point for client concerns and build relationships with key accounts.
- Analyze KPIs, cycle counts, inventory accuracy, and production performance to close gaps and drive regional process improvements.
- Partner with Sales, HR, Finance, and Safety on major pursuits, equipment availability, and personnel logistics.
- Build a big-picture mindset among Branch Managers that keeps the region aligned with company strategy.
What You'll Bring- 5-10 years of leadership experience in pump rental or an adjacent specialty-rental sector.
- High school diploma required; associate or bachelor's degree preferred.
- Proven ability to motivate, develop, and hold leaders accountable across multiple locations.
- Strategic thinking: you can see the big picture while managing operational details.
- Strong financial acumen, including budgeting, cost management, and KPI analysis.
- Working knowledge of fleet management, maintenance planning, and regulatory compliance.
- Knowledge of OSHA, MSHA, and applicable state safety regulations.
- Excellent communication, conflict resolution, and relationship-building skills.
- Sound judgment, strong problem-solving skills, and the ability to juggle shifting priorities.
- Proficiency in MS Office Suite; strong Excel skills preferred.
- Valid driver's license with a clean driving record (CDL a plus).
Work Environment- Travel up to 80% of the time for branch visits, operational reviews, and regional oversight
- A mix of office and outdoor yard settings, with exposure to weather, equipment noise, and dust
- Standing, walking, bending, and lifting during branch and fleet inspections
What We Offer- Competitive salary pay with opportunities for growth
- Supportive, performance-driven team culture
- Comprehensive benefits package, including:
- Medical, dental, and vision (eligible after 30 days)
- 401(k) with company match
- Paid holidays and PTO
- Company-paid Short-Term Disability and Life Insurance
- Ongoing training and career development
How to Apply Ready to make an impact across Capital Pump & Equipment's West Region? Submit your resume or contact [redacted]. Know someone who would be a great fit? Share this opportunity and encourage them to apply.
