Minimum 4 years of multifamily property operations experience.
High School Diploma or GED; bachelor's degree preferred.
Bilingual in Spanish and English.
Strong understanding of apartment community operations and resident relations.
Proven leadership skills with the ability to manage competing priorities.
Excellent communication and problem-solving abilities.
Proficient in Microsoft Office Suite and general reporting functions.
Willingness to travel regularly within Southeast Florida.
Responsibilities
Provide temporary onsite leadership during management vacancies and staffing transitions.
Assist communities in navigating operational challenges and improving performance.
Support lease-ups and property transitions during peak operational periods.
Address resident concerns and ensure adherence to AMLI's operating standards.
Conduct property reviews and follow up on operational improvement opportunities.
Collaborate with corporate departments to advance projects and priorities.
Coordinate onboarding and training for new employees and community leaders.
Benefits
Medical, Dental & Vision Insurance
401(k) with Company Match
Apartment Rent Discounts
Tuition Reimbursement
Paid Time Off and Paid Holidays
Employee Recognition Programs
Professional Development and Career Growth Opportunities
Full Job Description
Regional Operations Manager - Southeast Florida
AMLI Residential | Southeast Florida Region
Newly Created Position | Reports to the Area Vice President
AMLI Residential is introducing a new Regional Operations Manager position to provide flexible operational leadership and support across our Southeast Florida apartment communities. One week, you may be supporting a community through a leadership transition. The next, you could be helping a new manager get established, onboard employees through new hire orientation, or coordinating an important regional initiative. This role is ideal for an experienced multifamily professional who is adaptable, resourceful, organized, and comfortable stepping into different situations and making things happen.
Regional Operations & Interim Leadership
Provide temporary onsite leadership and operational support during management vacancies, extended leaves, vacations, and staffing transitions.
Help communities navigate operational challenges, identify priorities, and improve performance.
Support lease-ups, property transitions, and periods of increased operational activity.
Assist onsite teams with resident concerns, service recovery, and maintaining AMLI's operating standards.
Talent, Onboarding & Culture
Work closely with the Area Vice President on regional priorities, special projects, reporting, and operational initiatives.
Conduct property reviews, assist with audits, and follow up on operational improvement opportunities.
Help implement new technology, procedures, and company initiatives across communities.
Collaborate with onsite leaders and corporate departments to keep projects and priorities moving forward.
Support onboarding and training for new employees and community leaders.
Partner with HR, Recruitment, and Learning & Development on hiring initiatives, interviews, and talent development.
Help identify and mentor high-potential employees preparing for future leadership opportunities.
Coordinate regional training sessions, meetings, recognition events, and employee engagement activities.
Support initiatives that strengthen teamwork, communication, and AMLI's culture across the region.
The Experience You'll Bring
Required Qualifications
Minimum 4 years of multifamily property operations experience.
High School Diploma or GED; bachelor's degree preferred.
Spanish English bilingual
Strong understanding of apartment community operations, leasing, resident relations, and property performance.
Demonstrated ability to lead teams, manage competing priorities, and resolve operational challenges.
Excellent communication, organization, and problem-solving skills.
Ability to work independently, exercise sound judgment, and adapt quickly to changing business needs.
Proficiency in Microsoft Excel, Word, PowerPoint, and general reporting and administrative functions.
Willingness and ability to travel regularly between AMLI communities throughout Southeast Florida, based on operational needs.
Reliable vehicle or transportation for local travel throughout the Miami/Fort Lauderdale region
We offer competitive compensation and a comprehensive benefits package, including:
Medical, Dental & Vision Insurance
401(k) with Company Match
Apartment Rent Discounts
Tuition Reimbursement
Paid Time Off and Paid Holidays
Employee Recognition Programs
Professional Development and Career Growth Opportunities
