Regional Manager - Verizon
What You'll Be Doing
As a Regional Manager, you will function as a proactive collaborator for your assigned Sr. Territory Field Leads and Territory Field Leads . You will be assigned a region in one of the following: Atlantic North, Atlantic South, Great Lakes, Coastal Plains, Mountain or Pacific. While T-ROC leadership maintains performance and sales operations standards for Territory Field Leads visit expectations, you serve as the essential on-site coordinator ensuring your regional team possesses the headcount, professional discipline, sales performance and rigorous compliance required for elite execution.
Daily/Regular Partnership Actions:
Execute Regular Regional Pulse Checks: Sync weekly, at a minimum, with the Sr. Territory Field Leads and Territory Field Leads to review local field performance issues, resolve roadblocks, and ensure TFL activity aligns with local regional business goals.
Monitor Inspection Velocity: Partner with local leaders to track regional visit compliance, ensuring all TFLs execute their mandatory minimum of 8-10 physical store visits per week.
Drive Merchandising Compliance: Verify that your regional team is aggressively driving brand standards. Guarantee that following any product launch or merchandise refresh completes within 24 hours of communicated targets.
Audit Fleet & Asset Standards: Periodic travel within the region to verify TFLs adhere to professional dress codes and maintain active field-presence hours. Ensure all T-ROC-issued hardware is wiped and returned within 48 hours of any employee termination.
External Partner Reviews: Develop relationship with brand agents to address performance barriers, brand experience and sales operations across all region stores.
What We're Looking For
Action-Oriented Partner: A proactive relationship builder who seamlessly collaborates with local Territory Field Leads to support corporate initiatives without overstepping into the day-to-day routing.
Experience: 3-5+ years of relevant work experience in progressive field sales operations, territory management, or channel enablement.
Field-Ready Mobility: A valid driver's license, an eligible motor vehicle record, and a strong willingness to travel extensively within the assigned geographic footprint to provide hands-on support and audit vendor compliance.
Compliance & Accuracy Focus: Highly detail-oriented with a sharp focus on compliance; able to track strict SLA deadlines (24-hour reporting, 48-hour hardware returns) in a fast-paced environment.
Relationship Management: Ability to conduct high-level meetings, manage complex external partner relationships, and train teams to do the same.
Sales Reporting & Presentations: Experience with reviewing and interpreting sales reporting; able to present insights and findings to leadership teams.
Even better if you have:
Bachelor's Degree
Sales, marketing, training, or customer service experience (ideally, with third-party sellers or retailers).
Experience in the wireless industry.
Experience managing competing priorities with tight deadlines in a dynamic work environment.
Account management experience.
Demonstrated interpersonal, communication, and presentation skills.
Ability to assess performance.
Ability to drive sales and productivity.
A demonstrated drive for results.
Financial acumen and the ability to interpret/analyze sales results.
Pay Range:
$77,000.00-$93,000.00
